Deborah Odja Mukonkole
Legal Assistant
Dublin,Ireland
Summary
Highly organised and motivated professional with a BA (Hons) in Business International and Legal Studies and Practice QQI Level 7. Experienced in digital rights operations, content review and administrative support, with strong attention to detail and experience working with policies, sensitive information and established procedures. Skilled in reviewing and analysing information, identifying issues, maintaining accurate records and communicating effectively. Strong organisation, analytical, critical-thinking and problem-solving skills, Seeking to bring these transferable skills into a Legal Assistant role and develop a career in the legal sector. Fluent in French and Lingala, with full professional proficiency in English.
Seeking to bring these transferable skills into a Legal Assistant role and develop a career in the legal sector.
Overview
8
8
years of professional experience
Work History
Digital Right Operations
Accenture
07.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Evaluate, label and identify patterns during suspicious activity reviews.
- Review indicators and information provided through client analysis.
- Create tasks based on client requirements and analysis.
- Apply established policies and procedures when reviewing and assessing information.
- Identify potential issues and escalate matters in accordance with established procedures.
- Provide suggestions to improve processes and workflows.
- Check and manage emails as part of daily operational processes.
- Apply analytical thinking, critical thinking and attention to detail when reviewing information.
- Maintain accuracy and quality while working with sensitive information.
- Work effectively within established procedures and quality standards.
Administrative Assistant
CPL
11.2020 - 06.2021
- Managed calendars, meeting logistics, and appointment scheduling for cross-functional teams.
- Prepared correspondence, reports, and spreadsheets with strong attention to accuracy.
- Coordinated incoming calls, emails, and visitor requests while maintaining professional communication.
- Organized files, records, and confidential documents to support efficient office operations.
Content Review Analyst
Accenture
04.2020 - 06.2021
- Reviewed content in French and African languages to ensure compliance with established client policies and guidelines.
- Reviewed accounts flagged for potentially sensitive material and assessed content for policy violations.
- Applied policy enforcement procedures consistently when reviewing and assessing content.
- Validated, investigated and responded to urgent or sensitive queries within established guidelines.
- Coordinated with client subject matter experts when additional information or support was required.
- Escalated complex or sensitive issues to the appropriate Operations Manager or client point of contact.
- Applied critical thinking, analytical skills and problem-solving when assessing non-routine issues.
- Maintained accuracy and attention to detail when reviewing high volumes of information.
Supervisor
Testreach
07.2018 - 02.2019
- Supervised daily team operations, ensuring consistent workflow and task completion.
- Coordinated staff assignments, balancing workloads to maintain service standards.
- Trained new employees on procedures, expectations, and quality requirements.
- Monitored performance, addressed issues quickly, and reinforced compliance standards.
Education
Dorset College -
Degree of Business International (Hons)
Dublin, Ireland12.2025
Administration And Office Skills
Griffith College
Dublin, Ireland 08.2024
Legal Studies And Practice QQI Level 7
Griffith College
Dublin, Ireland07.2023
Fashion Design
Crumlin College
Dublin, Ireland01.2018
Secondary Education
St Paul's School
Dublin, Ireland01.2015
Skills
IT
Microsoft Office
Google Workspace
Organisation Skills
Team work
Communication Kills
Critical thinking
Analytical Skills
Problem-solving
Quality assurance
Data entry
LANGUAGES
French, native
Lingala, native
English, fully proficient
Timeline
Digital Right Operations
Accenture
07.2021 - Current
Administrative Assistant
CPL
11.2020 - 06.2021
Content Review Analyst
Accenture
04.2020 - 06.2021
Supervisor
Testreach
07.2018 - 02.2019
Dorset College -
Degree of Business International (Hons)
Administration And Office Skills
Griffith College
Legal Studies And Practice QQI Level 7
Griffith College
Fashion Design
Crumlin College
Secondary Education
St Paul's School