Deborah Oestmann

I am a high performing Certified Case Manager, Former Home Health RN, Assisted Living Administrator and Certified Diabetes Educator with both passion and purpose. Eager to grow my talent to its full potential and make a difference, one person at a time. I am an RN, able to achieve proactive, evidence-based, patient centric outcomes. I am a strong healthcare services professional with a demonstrated history of patient centered care that motivates change. I am discerning in clinical operations across the continuum of care, sorting out care coordination gaps, assessing, planning, implementing, coordinating, monitoring and evaluating outcomes. My excellent communication skills build trust among team members and patients. I pride myself on sincerely relating to patients and coworkers while successfully motivating change. I am a life-long learner, organizer, problem solver, compassionate, ambitious, ethical, proactive, and collaborative. Eager to discover new opportunities for personal development and to use my skill set to improve the lives of people living with medical needs and their care team. Intent on helping creating healthier communities and removing barriers to quality care. I fully support and am ready to take a lead role in setting direction, creation of programs that provide affordable, equitable, responsive health care systems. I am excited to rejoin and contribute to the team at United HealthCare Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Achieved [Result] through effectively helping with [Task].
• Supervised team of [Number] staff members.
• Collaborated with team of [Number] in the development of [Project name].
• Resolved product issue through consumer testing.
• Documented and resolved [Issue] which led to [Results].

• American Association of Diabetes Educators
• Case Management Society of America Member
• Sigma Theta Tau International Inc-Nursing Honor Society Member

• Certified Case Manager
• [Area of certification] Training - [Timeframe]