Deborah Owusu
Virgina,VA
Summary
Quality-driven and goal-focused with strong research, planning and problem-solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes. Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
17
17
years of professional experience
Work History
Technical Assistant
TelesolvConsulting(Customs Boarder And Prectection
Sterling, VA
06.2023 - Current
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed time efficiently in order to complete all tasks within deadlines.
Mail Clerk
State Department
Sterling , VA
05.2013 - 06.2023
- Received, sorted and organized incoming letters and packages.
- Operated mail processing equipment and manually sorted mail.
- Organized and monitored mail supplies and general office supplies for mailroom.
- Loaded mail into cart to prepare for interdepartmental delivery route.
- Operated photocopier to print, collate and fold documents.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used automated mail processing equipment to sort and collate mail.
- Labeled packages with clear, correct information to reduce mailing errors.
- Processed and organized incoming mail for distribution to appropriate departments.
- Checked parcels were securely sealed to eliminate losses.
Security Officer
Allied Barton
Sterling, VA
06.2007 - 10.2011
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Documented security-related situations and submitted in-depth reports to superiors.
Education
High School Diploma -
Takoradi Polytechnic
Taakoradi/Ghana03.1999
Skills
- Retail Sales
- Pay Scale Proficiency
- Postal Form Proficiency
- Distribution Services
- Postal Service and Product Expertise
- Spreadsheet management
- Multi-line phone proficiency
- Filing and data archiving
- Document processing
- Sorting and labeling
Timeline
Technical Assistant
TelesolvConsulting(Customs Boarder And Prectection
06.2023 - Current
Mail Clerk
State Department
05.2013 - 06.2023
Security Officer
Allied Barton
06.2007 - 10.2011
High School Diploma -
Takoradi Polytechnic
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