Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Deborah Patterson

Avery,CA

Summary

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Airbnb Host with over two years of experience in the Hospitality industry. Excellent reputation for resolving problems and improving customer satisfaction.

Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking remote customer representative position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service representative position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Inn Keeper

Airbnb
10.2020 - Current
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Provided exceptional service and assistance to guests upon check-in.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Provided services efficiently and with high level of accuracy.

Education

Associate Of Science - Nursing

Modesto Jr. College
Modesto, CA
12.1995

Skills

  • Facility Management
  • Hotel Booking
  • Customer Inquiries
  • Customer Needs Assessments
  • Laundry Duties
  • Concierge Assistance
  • Operational Efficiency
  • Supply Replenishment
  • Guest Experiences
  • General Housekeeping
  • Determining Room Rates
  • Guest Accommodations
  • Issue Resolution
  • Quality Assurance
  • Business Operations
  • Guest Satisfaction
  • Complex Problem-Solving

Accomplishments

Achieved Super Host status with Airbnb.

Worked as an RN for 25 years.

Timeline

Inn Keeper

Airbnb
10.2020 - Current

Associate Of Science - Nursing

Modesto Jr. College
Deborah Patterson