Riley Braun
Myerstown,PA
Summary
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving. Excellent team leader consistently achieving and exceeding goals for revenue generation and capacity. Guest-oriented hotel worker offering more than 4 years of experience in hospitality industries providing valuable service to clients.
Overview
4
4
years of professional experience
Work History
Inn Keeper
RailRoad St Inn, The Bahney House
06.2019 - Current
- Learned exceptional communication skills, time management, and responsibility
- Provided exceptional service and assistance to guests upon check-in.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Was given the advantage to make my own work hours after being an employee for the company multiple years
Education
High School Diploma -
Eastern Lebanon County High School
Myerstown, PA6.2023
Skills
- Hospitality Management
- Complex Problem-Solving
- Maintaining Clean Work Areas
- General Housekeeping
- Customer Needs Assessments
- Customer Inquiries
- Guest Experiences
- Guest Accommodations
- Guest Satisfaction
- Guest Complaint Resolution
- Outstanding Communication Skills
- Hotel Room Cleaning
- Hotel Accommodations
Timeline
Inn Keeper
RailRoad St Inn, The Bahney House
06.2019 - Current
High School Diploma -
Eastern Lebanon County High School
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