Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Britt Anderson

Madison

Work Preference

Job Search Status

Open to work
Desired start date:

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Madison, Ct
Open to relocation: No

Salary Range

$22/hr - $30/hr

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

6
6
years of professional experience

Work History

Inn Keeper

The Homestead Madison
Madison
08.2024 - Current
  • Managed daily operations of guest check-in and check-out processes.
  • Coordinated housekeeping schedules to ensure cleanliness and guest satisfaction.
  • Assisted in maintaining inventory of supplies and amenities for guest use.
  • Prepare breakfast for guests while engaging them and making sure all their needs are met during their stay.
  • Provide recommendations and make reservations for local restaurants and activities.
  • Managed reservations including taking bookings, confirming availability and updating records.
  • Resolved guest complaints promptly and professionally.
  • Greeted guests, checked them in and out of the Inn.
  • Provided excellent customer service by addressing complaints in a timely manner.

Retail Sales Associate

Crunchy Diva Designs
Madison
05.2020 - Current
  • Assisted customers with product selection and styling advice.
  • Organized merchandise displays to enhance visual appeal.
  • Processed transactions accurately using point-of-sale systems.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Set up and breakdown at various events around New England.

Retail Store Manager

Blue Moon by the Sea
Madison
11.2022 - 08.2024
  • Managed daily store operations and ensured smooth workflow among staff.
  • Trained new employees on customer service and sales techniques.
  • Oversaw inventory management and maintained stock levels efficiently.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Supervised cash drawer balances and deposits of store receipts.
  • Built and maintained strong working relationships with team members.

Education

Bachelor of Arts - Broadcast Journalism

Lyndon State College
Lyndonville, VT
12-2003

Skills

  • Guest services
  • Reservation management
  • Inventory management
  • Housekeeping coordination
  • Visual merchandising
  • Effective communication
  • Point of sale systems
  • Hospitality
  • Customer engagement
  • Training and mentoring

Timeline

Inn Keeper

The Homestead Madison
08.2024 - Current

Retail Store Manager

Blue Moon by the Sea
11.2022 - 08.2024

Retail Sales Associate

Crunchy Diva Designs
05.2020 - Current

Bachelor of Arts - Broadcast Journalism

Lyndon State College
Britt Anderson