Deborah Pendergrass
Waterbury,CT
Summary
Highly Dedicated and Dependable professional with 20+years Experience in Management, Leadership and Communication, Detail-Oriented Professional with Excellent Interpersonal.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Advances Speciality Care
Danbury, CT
01.2024 - Current
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and cash.
Assistant Community Manager
Abbey Lane Apartment
Danbury, CT
09.2022 - 02.2023
- Collected and update residents' ledger account, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds.
- Coded and process invoices.
- Annual budget and month-end varies reports for corrective action planning.
- Boosted tenant retention by addressing issues to achieve speedy resolution.
- Exercised direct supervision over property staff.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Assistant Manager/Community Manager
Hurstbourne Estate Apartment
Louisville, KY
09.2019 - 08.2022
- Drafted and monitored budgets for overall maintenance and operations.
- Collects, tracks, and manage delinquency of rental and other income.
- Solicited and analyzed bids from contractors for repairs, renovations and maintenances.
- Investigated and resolved property complaints and violations.
- Process Invoices.
- Exercised direct supervision over property staff.
Admin. Assist /Admission/Medical Records
Central State Hospital
Louisville, KY
04.2005 - 08.2022
- Work closely with Physician.
- Accurately input procedure patients to diagnosis-related groups using appropriate computer software.
- Processed patient admission and discharge documents.
- Submitted claims to insurance companies.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Drafted legal documents to be presented to presiding county courts.
Leasing-Assistant Community Manager
Oxmoor Apartments
Louisville, KY
03.2016 - 09.2019
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Collect, track, and manage delinquency of rental and other income.
- Setting rental rates, negotiating and enforcing lease agreements.
- Facilitated month-end closing processes, invoicing and journal entries
- Drafted legal documents to be presented to presiding county courts.
Education
Medical Office Specialists/Medical Coding
ATA College
Louisville, KY01.2016
Skills
- Financial Budgeting and Reporting
- Yardi software proficiency
- Income and expense management
- Community marketing
- OneSite, LRO, Rent-cafe, CRM
- EHR and EMR Software
- Patient Scheduling
- Insurance Verification
- Patient Registration
- Medical Coding
- Medical Billing
Timeline
Front Desk Receptionist
Advances Speciality Care
01.2024 - Current
Assistant Community Manager
Abbey Lane Apartment
09.2022 - 02.2023
Assistant Manager/Community Manager
Hurstbourne Estate Apartment
09.2019 - 08.2022
Leasing-Assistant Community Manager
Oxmoor Apartments
03.2016 - 09.2019
Admin. Assist /Admission/Medical Records
Central State Hospital
04.2005 - 08.2022
Medical Office Specialists/Medical Coding
ATA College
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