Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah Reid

Orlando,FL

Summary

Experienced with managing prior authorization processes efficiently to ensure patient access to treatments. Utilizes critical thinking and effective communication to streamline operations and support healthcare providers. Track record of enhancing workflow efficiency and navigating complex authorization requirements.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Prior Authorization Technician

Centene
09.2024 - 02.2025
  • Providers or suppliers submit a PA request.
  • Electronic prior authorization (ePA) solution analyzes the request determines the medical necessity of the service and the appropriate level of care.
  • Provides recommendations to the medical team.
  • Makes a decision as quickly as the patient's health condition requires.

Pharmacy Technician

Walgreens mirco Center
06.2022 - 02.2025
  • Pharmacy technician work directly with a licensed pharmacist and help them fill prescriptions, get refill authorizations from prescribers.
  • Filling prescription in a accurately timely matter.
  • Using basic computer skills to fill medication.
  • Making sure that there's enough supplies.
  • Familiar with specialty meds including cancer and hiv patients.
  • Accurately filled and dispensed. prescriptions daily, ensuring patient safety and adherence to medication guidelines.
  • Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels.
  • Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients.
  • Restocking shelves

Data Entry

ALLIANCE RX Walgreen Prime
10.2020 - 06.2022
  • Entered and verified data accurately into company database, ensuring data integrity
  • Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
  • Maintained confidentiality and security of sensitive information by following established protocols.
  • Working with pharmacist under supervision.
  • Communicated effectively with other departments or clients to clarify any unclear or incomplete information before entering it into the system.
  • Prior Authorization and insurance verification.

Driver

Mv transportation
07.2020 - 10.2020
  • Providing diverse transportation services to clients with disabilities, senior citizens, and customer service.
  • Transporting customers to different locations.
  • Performing vehicle inspections.

Order Picker

Amazon Warehouse
03.2017 - 03.2020
  • Efficiently picked and packed customer orders according to order specifications
  • Performed quality checks on incoming products to ensure they meet company standards before stocking them in the warehouse
  • Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
  • Followed safety protocols and maintained a clean work environment at all times
  • Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process

Stock Associate

Macy's
09.2011 - 02.2017
  • Receiving and checking products in a store and preparing them for sale. Working with teammates making sure all products are accurate and put away neatly.
  • Received, inspected, and logged incoming stock shipments, ensuring accuracy and completeness of orders
  • Performed regular cycle counts to identify discrepancies or shortages in stock levels and promptly resolved issues.
  • Collaborated with purchasing department to monitor stock levels and anticipate future needs.
  • Maintained cleanliness and organization of the warehouse area, adhering to safety protocols at all times.
  • Prepared merchandise for shipment by accurately labeling packages and ensuring proper packaging materials are used.

Education

High school diploma - undefined

Evans High School

Skills

  • Medication
  • Communication skills
  • Data entry (2 years)
  • Narcotics drug
  • Order Fulfillment
  • Customer service
  • Shipping & Receiving
  • Warehouse Experience (7 years)
  • Computer skills (6 years)
  • Medical terminology
  • Order fulfillment
  • Packaging
  • Order Entry
  • Pharmacy Technician Experience

Certification

  • Registered Pharmacy Technician
  • April 2024 to December 2026

Timeline

Prior Authorization Technician

Centene
09.2024 - 02.2025

Pharmacy Technician

Walgreens mirco Center
06.2022 - 02.2025

Data Entry

ALLIANCE RX Walgreen Prime
10.2020 - 06.2022

Driver

Mv transportation
07.2020 - 10.2020

Order Picker

Amazon Warehouse
03.2017 - 03.2020

Stock Associate

Macy's
09.2011 - 02.2017

High school diploma - undefined

Evans High School

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Deborah Reid