Deborah Schafer

Evaluated current scheduling practices and made recommendations for improvement where necessary.

• Scheduled and confirmed appointments.
• Communicated with dispatchers regarding pickup and delivery times.
• Obtained signatures needed to complete and process paperwork.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Achieved cost-savings by developing functional solutions to problems.
• Developed strategies to increase morale among staff members.
• Recorded shipment data for reporting, accounting or recordkeeping purposes.
• Compared and verified identifying information of outgoing shipments.
• Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
• Utilized RF scanners to track movements of inventory within the warehouse environment.
• Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
• Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
• Obtained required documentation to process shipments and support movement.