Deborah seymour

Proven at Continental Airlines, I enhanced customer satisfaction significantly, excelling in time management and multitasking. Skilled in both domestic and international reservation sales, my adaptability and commitment to excellence in service stand out, fostering great team relationships and ensuring efficient, top-notch customer experiences. Assisted passengers with check in process ensuring a smooth and efficient experience. Facilitated the boarding process, maintaining an organized and efficient environment. Collaborated with staff, address any delays or cancellations, providing prompt updates to affected passengers. Continuously updated knowledge of airline policies regarding luggage weigh limits, fees, seating helping customer make informed decisions. Upon retirement with the airline industry I was a Concierge for Continental Co-sare with Virgin Atlantic.