Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Deborah Shikanga

Sayre,PA

Summary

Dynamic and dedicated professional with a strong background in customer service at Lowe's, excelling in paint tinting and mixing. Proven ability to enhance customer experiences through active listening, product knowledge, and effective problem-solving. Skilled in quality control and team collaboration in fast-paced environments to meet high-quality standards.

Overview

5
5
years of professional experience

Work History

Babysitter

01.2021 - 06.2023
  • Supervised children during daily activities and ensured their safety.
  • Prepared nutritious meals and snacks tailored to dietary needs.
  • Communicated effectively with parents regarding children's progress and concerns.
  • Assisted with homework and provided tutoring in various subjects.
  • Maintained a clean and organized play environment for children.
  • Developed positive relationships with children to encourage confidence and trust.
  • Maintaining a positive attitude while being patient and understanding with the children.

RSP Trainee

PA National Guard
Williamsport, Pennsylvania
03.2023 - 09.2025
  • Worked with cross-functional teams to achieve goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Paints Associate

LOWES
09.2024 - 08.2025

Key Responsibilities.

  • Welcome customers to Lowe's, answer questions, and deliver friendly, professional customer service.
  • Assist customers with locating and handling merchandise, and selecting paint colors and products necessary for various projects
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Tinting and mixing paint, and cutting blinds accurately using computerized tinting systems to ensure accurate color matching.
  • Guide customers through shopping by providing product knowledge and helping them make informed decisions.
  • Maintained clean and organized paint displays to enhance customer shopping experience.

ARMY Soldier

Pennsylvania National Guard
, PA
09.2023 - Current
  • Completed basic training (10 weeks), followed by over 20 weeks of AIT.
  • Achieved expertise in surveying, drafting, and developing construction plans as a 12T.
  • Conducted quality control inspections to ensure adherence to specifications.
  • Collaborated with diverse coworkers to achieve objectives and resolve product-related issues.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated machinery and tools safely and efficiently to maintain operational standards.
  • Prioritized tasks effectively to meet service goals within established timelines.

Skills

  • Customer service
  • Paint tinting and mixing
  • Active listening
  • Budgeting and pricing
  • Promotions and discounts
  • Public speaking
  • Networking and outreach
  • Inventory management
  • Product selection
  • Quality control
  • Team collaboration
  • Construction planning
  • Cross-training
  • Problem solving

Languages

Swahili
Native/ Bilingual
English
Native/ Bilingual

Timeline

Paints Associate

LOWES
09.2024 - 08.2025

ARMY Soldier

Pennsylvania National Guard
09.2023 - Current

RSP Trainee

PA National Guard
03.2023 - 09.2025

Babysitter

01.2021 - 06.2023
Deborah Shikanga