Deborah Spero
Cleveland,OH
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
15
15
years of professional experience
Work History
Executive Director, Arrow Senior Living
Arrow Senior Living
05.2023 - Current
- Responsible for overall management and operation of assisted living ensuring the highest quality of care for residents while maintaining regulatory compliance and financial viability. Overseeing staff, implementing policies and procedures, fostering a supportive environment for residents, families, and employees, and driving continuous improvement initiatives to enhance the community's services.
Regional Sales Director
Arrow Senior Living
12.2017 - 05.2023
- Coordinated full sales operations within assigned region.
- Manage sales teams and increased occupancy at every location
- Trained staff and supported KPI outcomes
- Supported between 1-4 communities at one time
- Trained new Sales Directors
Sales Director
Holiday Retirement
11.2016 - 12.2017
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Increased corporate volume by 60% in 10 months
- Executed strategic plans for growth and new residents
- Reach set goals and bonus monthly
Director of Sales and Business Development
Imaging Consultants Of Findlay
01.2009 - 01.2016
- Built sales opportunity pipeline through targeted and subliminal prospecting methodologies.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Reported on leads, sales opportunities, progress and activity, informing weekly forecasts and monthly pipeline development.
- Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection at 10 Hospitals.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
High School Diploma -
Lakota High School
Kansas, OH06.1984
Skills
- Channel Development
- Customer Engagement Strategies
- High-Growth Strategies
- Support Oversight
- Operational Efficiency
- Closing Techniques
- Staff Management
- Community Engagement
- Operations Management
- Leadership Development
Running, family time and baking
I love running and jogging in the local Metro Parks, spending time with my family and grandchildren, Eliose and Flannery. My favorite place in my home is my kitchen, trying new recipies.
Timeline
Executive Director, Arrow Senior Living
Arrow Senior Living
05.2023 - Current
Regional Sales Director
Arrow Senior Living
12.2017 - 05.2023
Sales Director
Holiday Retirement
11.2016 - 12.2017
Director of Sales and Business Development
Imaging Consultants Of Findlay
01.2009 - 01.2016
High School Diploma -
Lakota High School
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