Travis Campbell
Westerville,OH
Summary
Results-driven professional with a career in sales leadership, operations, and relationship management. Skilled at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives and enhance customer experience and loyalty. Exceptionally well organized with a track record that demonstrates self motivation, creativity and initiative to achieve both personal and corporate goals. Highly effective communicator and team leader with proven ability to build long-term relationships by establishing a high level of confidence and trust.
Overview
24
24
years of professional experience
Work History
Senior Fiber Sales Executive
Horizon Telecommunications
04.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships ranking in Top 4 sales reps in 2023
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Channel Account Manager
Verizon
06.2006 - Current
- Collaborate with partner executive leadership to review priorities and create strategies to expand sales opportunities.
- Provide partners the working knowledge of products and services with the understanding of competitive benefits in order to retain and acquire new customers.
- Cultivated and developed strategic partnerships to build assigned territory in Central, North and Western Ohio delivering $4M+ in annual revenue.
- Work with partner front line sales teams to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Coordinated sales activities with partners and resellers to identify and close new business.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Field and review customer feedback through Net Promoter Score, reacting quickly to resolve issues real time.
- Implemented and currently support OMNI 2.0 Billing System, Salesforce, and PCA Smartsheet.
Account Manager, National Retail
Verizon
06.2001 - 06.2006
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Retail Store Manager
Verizon
01.2000 - 06.2001
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Education
Associate of Arts - Business Administration And Management
Columbus State Community College
Columbus, OH06.1991
Skills
- Department Development
- Sales Channel Management
- Channel Development
- Marketing
- Operational Processes
- Customer Service and Assistance
- Sales
- Issue Resolution
- Sales Team Training
- Account Management
- Territory Growth
- Full-Cycle Sales Process
- Employee Management
- Continuous Improvement
Accomplishments
Multiple recipient of Winners Circle Award
Graduate of both Midwest Mobility and Evolve Leadership programs.
Leading performance rating
Timeline
Senior Fiber Sales Executive
Horizon Telecommunications
04.2023 - Current
Channel Account Manager
Verizon
06.2006 - Current
Account Manager, National Retail
Verizon
06.2001 - 06.2006
Retail Store Manager
Verizon
01.2000 - 06.2001
Associate of Arts - Business Administration And Management
Columbus State Community College
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