Deborah Streete
North Brunswick,NJ
Summary
A highly resourceful healthcare professional to take the next career step with a respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional patient care.
Overview
15
15
years of professional experience
Work History
Health Technician III
Rutgers Counseling ADAPS & Psychiatric Services
05.2022 - Current
- Assist in promoting high levels of customer service by greeting students and visitors in a prompt, courteous and helpful manner
- Providing administrative and clerical support (mailing, scanning, faxing, copying)
- Answering phone calls, scheduling, and rescheduling student’s appointments and forwarding students who are in crisis to the on-call clinician
- Conducts appointment confirmations, and reminder calls to students
- Answers routine inquiries regarding available appointment times, directions to facility, etc
- Check in students; review and accurately update demographic information in EMR system
- Verify insurance eligibility and ensures appropriate documents are obtained
- Proficient in information management programs and MS offices
- Assist students, staff and affiliates with medical records requests and questions
- Track medical record requests to make sure that they are sent out in a timely manner
- Collaborate with the Associate Director and Front Desk Manager on ad-hoc projects
- Send, retrieve, and route incoming faxes
- Respect and maintain the privacy and dignity of all students and assure confidentiality
- Adheres to the goal and mission of the counseling center
Medical Services Assistant
Rutgers Robert-Wood Johnson Medical School
01.2019 - 04.2022
- Advises patients regarding preparation of necessary forms, counsel patients regarding paperwork requirements
- Performs and documents patient-related tasks as assigned by the registered nurse, licensed practical nurse, and/or physician
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Triaging patient and preparing exam rooms; vital signs; maintenance of equipment and office supply inventory; maintenance and cleaning of office equipment as required
- Provides input to the plan of care by communicating information pertinent to the patient’s status to the registered nurse and other members of the healthcare team, as appropriate, and in a timely manner
- Assisting MDs with minor in office procedures, prepares any necessary medical equipment and preps the patient
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Medical Health Technician
Rutgers Cancer Institute of New Jersey
08.2016 - 01.2019
- Supported interdisciplinary team members in coordinating care plans for optimal patient outcomes.
- Reduced wait times for appointments through effective scheduling and patient flow management.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Conducted health screenings on patients, allowing early detection of potential health issues.
- Managed inventory levels of essential medical supplies by regularly monitoring stock levels and placing orders accordingly.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Abides by departmental policies and procedures to include infection control, blood borne pathogens, precautions, radiation safety, privacy, and HIPAA
- Provided emotional support to patients during difficult moments, fostering trust and making them feel at ease throughout their treatment journey.
- Facilitated communication between healthcare professionals, enhancing teamwork and collaboration for better patient care.
Critical Care Technician
Capital Health System
02.2015 - 08.2016
- Performs EKG's, venipuncture and collects non-invasive body fluid specimens and gathers vital signs
- Assists the Registered Nurse in providing direct, indirect and non-patient care responsibilities
- Assists patients in dressing/undressing, bathing, or eating
- Observes patient condition and behaviors indicating needs or problems and communicates same to the licensed nurse; answers call lights promptly for all patients in area
- Respond to cardiac, monitor alarms by identifying and interpreting cardiac rhythms and communicating appropriate information in a timely manner to the primary nurse
- Ensures the comfort and safety of assigned patients at all times while on duty
- Performs patient transfers to chair, bed or stretcher as requested observing basic safety practices and principles of body mechanics
- Observes appropriate safety practices for patients including arm bands, side rails, restraints, call light position and toileting
- Assists with the clerical responsibilities, including placing orders in the computer, and retrieving information as requested
Nursing Assistant
Penn Medicine Princeton Medical Center
03.2014 - 08.2016
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
- Promoted a positive healing environment for patients by actively listening to concerns and addressing needs promptly and effectively.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Streamlined nursing team communication by maintaining accurate and up-to-date patient records, ensuring timely response to changes in condition.
- Provide activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals
- Apply simple clean dressings, slings, stockings and support bandages, under direction of the registered nurse
- Turning and positioning bedridden patients regularly
- Toileting assistance, perineal and catheter care
- Assist Patients with ambulation and providing education on safety awareness
- Maintain a professional work area, stock supplies and equipment including keeping them clean and sterilized
- Assisted in the orientation of new Patient Care Nursing Assistants, sharing best practices for efficient provision of quality patient care.
- Provided emotional support for patients'' families by offering empathy, understanding their concerns, answering questions about treatment plans or progress reports when appropriate.
- Upheld infection control and prevention policies across different patient-facing areas.
Medical Assistant/Receptionist
Endocrinology Associate of Princeton
10.2010 - 03.2014
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Enhanced office productivity by handling high volume of callers per day.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Measure vital signs, such as pulse rate, temperature, blood pressure, weight, height
- Perform venipunctures and administrator medications (Oral, IM, Sub-q) under the supervision of medical doctor
- Relay information to patients regarding preparation of laboratory tests and examinations
- Arrange examination room instruments and equipment and keeps the examination rooms neat and clean
- Received and routed laboratory results to correct clinical staff members.
- Keep track of patient e-prescribed medication and lab reports
- Respect and maintain privacy and dignity of patients and always assures patient confidentiality
Administrative Assistant/Physical Therapy Aide
Kean University
08.2009 - 05.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Delivered excellent customer service through prompt responses to patient's inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with resolving problems.
- Assist the physical therapist and Orthopedic Doctor which range of motions
- Support staff in assigned project-based work and prepare agendas and prepare specific assignments
- Maintaining electronic and/or hard copy filing system
- Preparing and editing documents like letters, reports, memos, and emails
- Maintained inventory of office supplies and placed orders.
- Strictly adhering to office policies and procedures, especially regarding confidentiality
Education
Nursing Assistant Program -
Marie's Allied Health and Technical Institute
Somerset, NJ01.2013
Medical Assistant Program -
Branford Hall Career Institute
North Brunswick, NJ01.2010
Skills
- BLS and CPR Certified
- MS Office
- EMR
- QCPR
- Medical terminology
- Time Management
- Phlebotomy techniques
- Vital signs
- Patient monitoring
- Patient advocacy
- Patient care and safety
- Diagnostic testing
- Privacy/HIPPA regulations
- Medical billing and coding
- Patient file maintenance
- Records maintenance
- Scheduling appointment
- Typing and word processing
- Supply maintenance
Clericalskills
- Medical billing and coding
- Patient file maintenance
- Records maintenance
- Scheduling appointment
- Typing and word processing
- Supply maintenance
Clinicalexcellence
- Phlebotomy techniques
- Vital signs
- Patient monitoring
- Patient advocacy
- Patient care and safety
- Diagnostic testing
- EMR
- Privacy/HIPAA regulations
- Medical terminology
Timeline
Health Technician III
Rutgers Counseling ADAPS & Psychiatric Services
05.2022 - Current
Medical Services Assistant
Rutgers Robert-Wood Johnson Medical School
01.2019 - 04.2022
Medical Health Technician
Rutgers Cancer Institute of New Jersey
08.2016 - 01.2019
Critical Care Technician
Capital Health System
02.2015 - 08.2016
Nursing Assistant
Penn Medicine Princeton Medical Center
03.2014 - 08.2016
Medical Assistant/Receptionist
Endocrinology Associate of Princeton
10.2010 - 03.2014
Administrative Assistant/Physical Therapy Aide
Kean University
08.2009 - 05.2010
Medical Assistant Program -
Branford Hall Career Institute
Nursing Assistant Program -
Marie's Allied Health and Technical Institute
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