LaShonda Gordon
Tupelo,MS
Summary
Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
14
14
years of professional experience
Work History
Clinical Manager
West Main Psychiatric And Counseling Clinic
06.2014 - Current
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Monitored all phone calls and scheduled appointments.
Nursing Assistant
NMMC Main Unit
05.2009 - 04.2014
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Education
Bachelor of Social Work - Social Work
Walden University
Minneapolis, MN05.2024
Associate of Arts -
Itawamba Community College
Fulton, MS05.2013
Skills
- Medical Practice Oversight
- Managerial Experience
- Managing Patient Cases
- HIPAA
- Insurance Verification
- Addressing Questions and Concerns
- Appointment Scheduling
- Direct Patient Care
- Good Clinical Practice
- Advocacy and Counseling
- Patient Care
Affiliations
- Member of Phi Alpha Honor Society
Timeline
Clinical Manager
West Main Psychiatric And Counseling Clinic
06.2014 - Current
Nursing Assistant
NMMC Main Unit
05.2009 - 04.2014
Bachelor of Social Work - Social Work
Walden University
Associate of Arts -
Itawamba Community College
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