Amber OLIVAR
gallup,NM
Summary
Respectful Registered Medical Assistant with Clinical Manager knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure. Skilled in HIPAA compliance and fostering team development through effective training and mentoring, driving accountability and positive health outcomes.
Experienced with patient care, clinical procedures, and administrative tasks. Utilizes medical knowledge to support healthcare professionals and improve patient outcomes. Knowledge of maintaining accurate medical records and providing compassionate care. Skilled in patient care, clinical procedures, and medical documentation. Strong focus on collaboration and adaptability in fast-paced healthcare environments. Proficient in EKGs, administering medications, and patient education. Known for reliability, compassion, and effective communication skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Manager
RMCHCS
01.2022 - 02.2026
- Directed clinical operations ensuring compliance with healthcare regulations and standards.
- Implemented quality improvement initiatives enhancing patient care and operational efficiency.
- Oversaw staff training programs fostering professional development and enhancing team performance.
- Facilitated regular performance reviews promoting accountability and continuous improvement among staff members.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Prescription Medical Assistant
RMCHCS
08.2018 - 01.2022
- Educated patients on treatment plans, medications, and post-care instructions.
- Implemented electronic health record systems to enhance data accuracy and accessibility.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Taught patients about medications, procedures, and care plan instructions.
Registered Medical Assistant
RMCHCS
12.2004 - 01.2022
- Administered patient care, including vital signs monitoring and medication administration.
- Assisted healthcare professionals with clinical procedures and patient examinations.
- Maintained accurate electronic health records to ensure compliance and data integrity.
- Educated patients on treatment plans, medications, and preventive health measures.
- Trained new staff on office protocols and best practices for patient interaction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Bachelor - Health Administration
ECPI University
Virginia Beach, VA12-2022
Skills
- Clinical leadership
- Training and mentoring
- Staff supervision
- Staff scheduling
- HIPAA
- Advocacy and counseling
- Medical practice oversight
Accomplishments
- Managed and tracked certification and re-certification schedules for over 15 staff.
- Collaborated with team of 8 in the development of Newborn Hearing Project through UNM and NM Blind and Deaf School.
Certification
- RMA - Registered Medical Assistant
- BLS Training
Timeline
Clinical Manager
RMCHCS
01.2022 - 02.2026
Prescription Medical Assistant
RMCHCS
08.2018 - 01.2022
Registered Medical Assistant
RMCHCS
12.2004 - 01.2022
Bachelor - Health Administration
ECPI University