Patricia Jackson
Cuero,TX
Summary
Dynamic clinical leader with extensive experience at Fresenius Medical Center, excelling in employee training and compliance oversight. Proven track record in enhancing patient care standards and improving staff retention through effective communication and mentorship. Skilled in quality improvement initiatives, fostering a culture of safety, and managing diverse teams to achieve operational excellence.
Diligent Nurse Manager with robust background in clinical management. Managed multidisciplinary teams and enhanced patient care protocols, leading to improved departmental efficiency. Demonstrated leadership and organizational skills in overseeing daily operations and ensuring compliance with healthcare regulations.
Overview
20
20
years of professional experience
Work History
Clinical Manager
Fresenius Medical Center-Liberty Dialysis Victoria
01.2017 - 07.2025
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Oversaw overall operation of nursing services and patient care.
- Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Facilitate hiring of qualified personnel by interview applicants and making recommendations for employment.
- Managed 20 employees with various personalities and from different cultures for 2 different practices.
- Managed daily operations of 16 person clinic supporting approximately 96 patients per week.
- Created work schedules for 15 employees and oversaw functioning of billing department.
- Implemented quality improvement initiatives that led to measurable improvements in patient satisfaction scores.
- Selected, promoted and terminated staff members.
ICU Nurse
Cuero Regional Hospital
11.2014 - 01.2017
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Administered medications safely and effectively, following established protocols and guidelines for dosage calculations and administration techniques.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
- Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient recovery.
Facility Administrator
DaVita-Cuero Lakeview Dialysis
03.2005 - 10.2014
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Established a culture of teamwork among staff members, fostering collaboration towards common goals.
- Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
- Increased efficiency in facility management with the implementation of cutting-edge technology solutions.
- Conducted comprehensive audits of facilities to identify areas requiring corrective action or improvement initiatives.
- Streamlined facility operations by implementing efficient policies and procedures.
- Developed long-term strategies for continuous improvement in facility performance metrics.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Prepared reports and schedules with accuracy.
- Held classes to teach staff facility procedures.
Education
Licensed Vocational Nurse - Nursing
Victoria Vocational Nursing Program
Cuero, TXAssociate of Applied Science - Nursing
Victoria College
Victoria, TXHigh School Diploma -
Cuero High School
Cuero, TXSkills
- Clinical leadership
- Employee training
- Employee oversight
- Employee scheduling
- Patient flow
- Team management
- Managerial experience
- Records management
- Patient records administration
- Clinical instruction
- HIPAA
- Patient relationship management
- Patient education
- Patient safety
- Onboarding and coaching
- Compliance oversight
- Quality improvement
- Clinical documentation
- Quality control
- Employee issue resolution
- Clinical education
- Clinical quality improvement
- Care delivery
- Supervisory experience
- Healthcare administration
- Clinical safety
- Unit administration
Timeline
Clinical Manager
Fresenius Medical Center-Liberty Dialysis Victoria
01.2017 - 07.2025
ICU Nurse
Cuero Regional Hospital
11.2014 - 01.2017
Facility Administrator
DaVita-Cuero Lakeview Dialysis
03.2005 - 10.2014
Licensed Vocational Nurse - Nursing
Victoria Vocational Nursing Program
Associate of Applied Science - Nursing
Victoria College
High School Diploma -
Cuero High School
Similar Profiles
Rosemarie AranasRosemarie Aranas
Registered Nurse at Liberty Dialysis - Fresenius Medical CareRegistered Nurse at Liberty Dialysis - Fresenius Medical Care
Carrie SergeantCarrie Sergeant
Home Therapy Dialysis RN at Fresenius Medical Care, Liberty Dialysis HiloHome Therapy Dialysis RN at Fresenius Medical Care, Liberty Dialysis Hilo
Lisa GillettLisa Gillett
Registered Nurse Dialysis at Fresenius Medical Care Dialysis CenterRegistered Nurse Dialysis at Fresenius Medical Care Dialysis Center
Horatio WadeHoratio Wade
General contractor at HEWCOGeneral contractor at HEWCO
Tonya MayTonya May
Insurance Coordinator at Leon Springs Dental CenterInsurance Coordinator at Leon Springs Dental Center