Alison Barnes
Sarasota,FL
Summary
Clinical Manager
Clinical professional with proven record of managing clinical operations and improving patient outcomes. Advanced knowledge in healthcare protocols complemented by collaborative approach to team management. Reliable in adapting to dynamic healthcare environments and dedicated to achieving optimal results through strategic planning and execution.
Integrations
Assisted with cross-functional integration of newly acquired practices into Eye Health America’s operating infrastructure, ensuring seamless clinical and administrative transition.
Managed change implementation and staff training during practice integrations to maintain continuity of care and operational efficiency.
Clinical Trainer
Led training and competency development for all new technicians, ensuring standardization of clinical skills and patient care delivery.
Acted as primary liaison between physicians and technical staff, facilitating communication and resolving operational issues.
Partnered with clinical leads to identify workflow gaps and implement process improvements.
Oversaw revision and maintenance of training manuals and SOPs to reflect current best practices and regulatory standards.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Manager
Eye Health America
Sarasota, FL
08.2003 - Current
- Led clinical staff to enhance patient care and operational efficiency.
- Developed and implemented protocols to ensure compliance with healthcare regulations.
- Streamlined patient scheduling processes to reduce wait times and improve service delivery.
- Mentored junior clinicians on best practices in patient management and clinical procedures.
- Collaborated with interdisciplinary teams to optimize treatment plans for diverse patient needs.
- Analyzed performance metrics to identify areas for improvement in clinical operations.
- Initiated training programs that improved staff competency in new technologies and procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Collaborated with other departments to coordinate seamless patient care across various medical specialties.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Handled job duties for staff members which were unavailable or out of office.
- Managed daily operations of 50-person clinic supporting approximately 500 patients per week.
- Streamlined clinic operations for increased efficiency by optimizing patient flow and appointment scheduling processes.
- Selected, promoted and terminated staff members.
- Reduced patient wait times by optimizing clinic scheduling procedures.
Education
High School Diploma -
Sarasota High School
Sarasota, FLSkills
- Clinical leadership
- Employee training
- Team leadership
- Staff scheduling
- Patient flow
- Team management
- Managerial experience
- Clinical instruction
- Patient relationship management
- Patient education
- Patient safety
- HIPAA
- Effective communication
- Staff guidance
- Onboarding and coaching
- Employee issue resolution
- Direct patient care
- Clinical documentation
Certification
- COA - Certified Ophthalmic Assistant
Timeline
Clinical Manager
Eye Health America
08.2003 - Current
High School Diploma -
Sarasota High School