Deborah Swint
Administration/Management
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
38
38
years of professional experience
Work History
Treasury Services Support Technician
Duval County Public Schools
Jacksonville, FL
03.2021 - Current
- Provide administrative support in assisting all district administrators in planning, coordinating, monitoring and facilitating administrative actions and processes.
- Interpret Federal, State and local laws, rules, regulations and policies for purpose of answering inquiries, resolving complaints, or resolve work related problems.
- Maintain quality assurance and customer satisfaction objectives supporting over 360 schools and departments .
- Demonstrate adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Research and compiles data and prepares financial reports and correspondences.
Payroll Technician
Duval County Public Schools
Jacksonville, FL
05.2017 - 03.2021
- Maintained compliance with federal, state, and local regulations by staying up-to-date on tax laws and requirements.
- Fiscally planned, scheduled and organized emergency personnel coverage for school incidents, inclement weather, and events. Facilitate year-end reporting for emergency events to internal and government officials - Federal, State and Local.
- Ensured accurate payroll calculations for over 2000+ contracted employees through meticulous data entry and verification.
- Reduced processing errors by conducting regular audits of payroll records, identifying any inconsistencies or inaccuracies.
- Safeguarded sensitive employee information by maintaining strict confidentiality protocols within Payroll department.
Consultant/Project Manager/Risk Governance/Ops Off
Bank Of America, N.A.
Atlanta, GA/College Park, GA/Jacksonville, FL
10.1986 - 02.2016
- Developed comprehensive project plans for successful execution and timely delivery, resulting in increased client satisfaction.
- Reduced costs without compromising quality by identifying and eliminating unnecessary expenses throughout project lifecycles.
- Facilitated stakeholder meetings to provide updates on project progress, addressing concerns promptly while building trust among key decision-makers involved in process; including upstream and downstream users.
- Conducted thorough risk assessments to proactively address potential challenges and mitigate issues before they escalated for all projects.
- Managed client relationships by maintaining regular contact and providing timely updates on project progress, ensuring satisfaction with outcomes and fostering long-term partnerships.
Education
No Degree - Business Administration And Management
University of Phoenix
Jacksonville, FLPMI - Waterfall Methodology & Agile Management
American Banking Institute - Banking Courses
Bank Of America Online LibraryReal Estate Sales - Florida Real Estate Sales
Watson Realty School of Real Estate
Jacksonville, FL01.2001
Skills
- Customer Service
- Project Support
- Six Sigma Methodologies
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Quality Control
- Team Training
- Performance Improvement
- Operations Monitoring
- Project Management
- Risk Mitigation
Timeline
Treasury Services Support Technician
Duval County Public Schools
03.2021 - Current
Payroll Technician
Duval County Public Schools
05.2017 - 03.2021
Consultant/Project Manager/Risk Governance/Ops Off
Bank Of America, N.A.
10.1986 - 02.2016
No Degree - Business Administration And Management
University of Phoenix
PMI - Waterfall Methodology & Agile Management
American Banking Institute - Banking Courses
Real Estate Sales - Florida Real Estate Sales
Watson Realty School of Real Estate