Deborah Swygert
Brooklyn
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
19
19
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Shift Supervisor
SUS
Brooklyn
07.2019 - 07.2025
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Monitored staff performance to ensure quality standards were met.
- Assisted upper management with daily operations to meet standards of service and quality.
- Trained new employees on company policies and procedures.
- Resolved conflicts between staff members in a timely manner.
- Upheld company standards and compliance requirements for operations.
Shift Supervisor
Sera Security Services
Bronxville
02.2011 - 03.2015
- Provided on-the-job training to new staff members.
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Trained new employees on company policies and procedures.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Handled emergency situations with composure and in accordance with company guidelines.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Fire Guard
Citadel Securities
Manhattan
02.2006 - 01.2011
- Monitored fire safety equipment and ensured proper functionality at all times.
- Conducted regular safety inspections to identify potential hazards and risks.
- Implemented emergency response procedures during fire drills and real incidents.
- Assisted in training new staff on fire safety protocols and emergency procedures.
- Utilized cell phones, two-way radios and other communication devices to make contact with work crew.
- Reported any violations of safety policies or regulations immediately to supervisors.
- Conducted fire drills and emergency evacuation procedures for staff, faculty, and students.
- Performed security patrols throughout the facility as assigned by supervisors.
- Maintained a daily log of activities, noting any unusual occurrences or suspicious activity.
- Inspected buildings for overall safety and compliance with codes, reporting violations and monitoring corrective actions.
Education
Penn Foster Career School
Scranton, PASkills
- Staff training
- Performance monitoring
- Conflict resolution
- Operations assistance
- CCTV
Certification
- F80
- F02
- F01
- F04
- S60
- OSHA 30
- 40 Hour DHS Certification
Timeline
Shift Supervisor
SUS
07.2019 - 07.2025
Shift Supervisor
Sera Security Services
02.2011 - 03.2015
Fire Guard
Citadel Securities
02.2006 - 01.2011
Penn Foster Career School