Deborah Terrell
Crosby,TX
Summary
Dynamic Shift Manager at Fine Gourmet LLC with a proven track record in enhancing team performance and customer satisfaction. Skilled in cash handling and employee training, I foster a collaborative environment while effectively resolving issues. Committed to excellence, I contributed to inventory accuracy and maintained high standards in customer service.
Overview
1
1
year of professional experience
Work History
Shift Manager
Fine Gourmet LLC (Checkers)
04.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Sample Maker
Advantage Sales And Marketing LLC
12.2023 - 03.2024
- Achieved high levels of customer satisfaction through friendly interactions and consistent demonstration of product expertise.
- Learned and understood features and benefits of products being offered for sample.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Worked with team to achieve sales goals for products.
Education
High School Diploma -
Crosby Highschool
Crosby, TX05-2023
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
- Inventory control
- Flexible schedule
- Shift leadership
- Team collaboration and leadership
- Opening and closing procedures
Organizational systems
Deep cleaning processes
Timeline
Shift Manager
Fine Gourmet LLC (Checkers)
04.2024 - Current
Sample Maker
Advantage Sales And Marketing LLC
12.2023 - 03.2024
High School Diploma -
Crosby Highschool
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