Deborah Tollefson
Maple Grove,MN
Summary
Proven leader in sales with a track record of driving territory growth and exceeding sales targets at Bellami Professional. Expert in strategic planning and customer service, I've successfully expanded market share by leveraging relationship selling and sales leadership. Achieved significant increases in sales revenue through effective account management and competitive analysis.
Overview
33
33
years of professional experience
Work History
Regional Sales Manager
Bellami Professional
01.2024 - Current
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Territory Sales Manager
Ivystone
09.2022 - 12.2023
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Attended trade shows and industry events to promote company products and services.
Territory Manager
One Coast - MudPie
09.2021 - 08.2022
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
Independent Sales Representative
Eyerep
02.1992 - 08.2021
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
- Educated customers by providing hands-on eyewear demonstrations and explaining benefits and advantages of using the lines that I represent.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Conducted daily follow-up calls to answer client's questions and manage sales process.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Used strong customer service skills to develop loyal customer base, increasing repurchasing.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Identified new customers by attending trade-shows, networking and performing cold-calls.
Education
Bachelor Of Arts - Art Therapy And Psychology
University of Minnesota - Twin Cities
Minneapolis, MN06.1985
Skills
- Sales Leadership
- Customer Service
- Strategic Planning
- Business development and planning
- Sales expertise
- Deal Closing
- Business Development
- Relationship selling
- Account Management
- Competitive Analysis
- Effective Multitasking
- Territory Management
- Territory Growth
- Sales Presentations
- Product Knowledge
- Presentations and public speaking
- Customer Support
- Product and service knowledge
- Direct Sales
- Lead prospecting
Timeline
Regional Sales Manager
Bellami Professional
01.2024 - Current
Territory Sales Manager
Ivystone
09.2022 - 12.2023
Territory Manager
One Coast - MudPie
09.2021 - 08.2022
Independent Sales Representative
Eyerep
02.1992 - 08.2021
Bachelor Of Arts - Art Therapy And Psychology
University of Minnesota - Twin Cities