DEBORAH VILLARREAL
Richwood,TX
Summary
Dependable and detail-oriented professional with hands-on phlebotomy training and strong experience in patient support, medical office tasks, and customer service. Known for accuracy, safety compliance, and building trust with patients.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Manager
7-Eleven
01.2017 - 01.2025
- Led daily operations, staffing, inventory, and cash control
- Trained teams to meet service and performance standards
- Maintained compliance with safety and cleanliness requirements
- Resolved customer issues quickly and professionally
Firewatch
JV Industrial
01.2016 - 01.2017
- Monitored hot work areas to prevent fire hazards
- Enforced OSHA and site safety protocols
- Maintained continuous hazard awareness
- Communicated risks and ensured worker safety
Assistant General Manager
Stripes
01.2014 - 01.2016
- Supported daily operations, staff supervision, and inventory
- Delivered strong customer service and issue resolution
- Assisted with hiring and training staff
Assistant Manager
Toledo Finance
01.2012 - 01.2014
- Processed loan applications, payments, and account updates
- Maintained accurate records and handled sensitive data
- Provided front-office and customer support
Cashier
CVS Pharmacy
01.2011 - 01.2012
- Handled transactions and assisted customers
- Maintained organized and clean work area
- Supported basic administrative tasks
Manager
Covington Credit
01.2010 - 01.2011
- Managed office operations and staff
- Processed loans and maintained compliance
- Handled customer accounts and concerns
Phlebotomist
Uvalde Memorial Hospital
01.2010 - 01.2010
- Performed venipuncture and specimen collection
- Verified patient identity and ensured comfort
- Labeled and handled specimens accurately
- Followed infection control and safety standards
Office Manager
Security Finance
01.2003 - 01.2010
- Oversaw office operations and staff coordination
- Managed accounts, records, and documentation
- Maintained organized filing systems
- Resolved customer issues efficiently
Education
Phlebotomy I & II
Alvin Community College
High School Diploma / GED - undefined
Brazosport College
Skills
- Venipuncture
- Patient Care
- Specimen Handling
- Medical Office Support
- Data Entry
- Scheduling
- Customer Service
- Safety Compliance
- Attention to Detail
Accomplishments
#1 Top sales in Houston Market 4 times in a row with 7-Eleven
Certification
- Certified Phlebotomy Technician (NHCO) – 2026
- HIPAA Certified
- Bloodborne Pathogens Certified
- CPR & First Aid
- OSHA 10 & OSHA 30
Timeline
General Manager
7-Eleven
01.2017 - 01.2025
Firewatch
JV Industrial
01.2016 - 01.2017
Assistant General Manager
Stripes
01.2014 - 01.2016
Assistant Manager
Toledo Finance
01.2012 - 01.2014
Cashier
CVS Pharmacy
01.2011 - 01.2012
Manager
Covington Credit
01.2010 - 01.2011
Phlebotomist
Uvalde Memorial Hospital
01.2010 - 01.2010
Office Manager
Security Finance
01.2003 - 01.2010
High School Diploma / GED - undefined
Brazosport College
Phlebotomy I & II
Alvin Community College