Detailed Sales Representative well-known for turning problem accounts into long-term customers. A solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
31
31
years of professional experience
Work History
Salesperson
Brady Industries Inc.
San Diego, CA
10.2003 - 03.2024
Responded quickly and efficiently to customer inquiries via phone calls and emails.
Developed key customer relationships to increase sales.
Resolved customer complaints promptly and efficiently.
Educated customers about products and services offered by the company.
Advised customers on the latest product features and benefits.
Assisted customers in selecting appropriate products or services for their needs.
Acquired new customers and identified unique needs to deliver relevant products.
Gathered information from clients to create solutions that achieved business needs and desires.
Developed eye for detail and suggested accessories to complement purchase.
Created successful strategies to develop and expand customer sales.
Monitored customer order process and addressed customer issues.
Followed-up with clients after installations to assess quality service and customer satisfaction.