Fatima Pujols
John Jay College of Criminal Justice
Babylon,USA
1
Language
26
years of professional experience
Accomplished Higher Education Professional with extensive experience in academic administration, program coordination, and operational management. Delivered impactful campus collaboration initiatives and effectively managed student enrollment campaigns while navigating complex compliance and financial workflows. Focused on enhancing student success through personalized advising, program development, and strong relationship building, contributing to team collaboration and adaptability in dynamic environments.
Work History
Senior Academic Advisor / Academic Program Coordinator
8 Years 9 Months- Deliver comprehensive, high-level academic advising and strategic degree completion mapping to prospective and current Master of Public Administration (MPA) students.
- Managed and analyzed student advisement activity reports, tracking retention metrics to enhance departmental graduation timelines.
- Spearheaded readmission and graduation campaigns, monitoring students’ academic standing and ensuring regulatory compliance.
- Collaborated with institutional leaders and academic advisors to design and align curriculum maps, enhancing program structure and student pathways.
- Department of Public Management
Academic Associate
2 Years 8 Months- Supervised, trained, and evaluated College Assistants within the Public Management Student Services Department, ensuring service excellence.
- Managed and monitored the primary departmental MPA communication accounts, triaging high-volume inquiries and executive escalations.
- Tracked and reconciled procurement, inventory, and distribution of textbooks and iPads for MPA Differential Tuition Program, ensuring resource availability for students.
- Executed publication and editing of official MPA Newsletter, clarifying complex policy and program details for campus stakeholders.
- Administrated logistics for the MPA Qualifying Exam (MPAQE) and cross-departmental student workshops.
- Coordinated logistics, accommodations, and scheduling for annual Association of Inspectors General conference, facilitating smooth event execution.
- Department of Public Management
Security Analyst
1 Year- Led complex research initiatives and facility security assessments to author authoritative vulnerability and risk reports for client organizations.
- Conducted structured interviews with executive stakeholders to gather data for compliance and assessment analysis, enhancing organizational risk awareness.
- Co-facilitated active shooter training scenarios and streamlined onboarding process for student analysts on professional report-writing standards, improving readiness and reporting quality.
- Completed counterterrorism training programs, including NYPD Shield, ensuring adherence to safety metrics and elevating security preparedness.
- Attended City University of New York
Consular Specialist
3 Years 8 Months- Processed sensitive, high-volume legal and consular documentation, ensuring accuracy of certified bilingual translations for official government filings.
- Ensured departmental compliance with international regulatory frameworks, overseeing administrative document submissions to maintain standards.
- Coordinated consular case processing, ensuring accurate review of applications, documents, and supporting records.
- Verified citizenship, passport, and visa paperwork for completeness and compliance with diplomatic requirements.
- Managed appointment scheduling and client communication to support efficient consular service delivery.
Education
Master of Public Administration (MPA) - Inspection and Oversight
MS - Protection Management / Emergency Management
BA - Forensic Psychology
Minor in Addictions Studies
Skills
Student Support
Academic Advising
Campus Collaboration
Program Coordination
Confidential Compliance
Strategic Planning
Spanish
CUNYfirst
Student Information Systems
Microsoft Office Suite
SPSS
Blackboard
Time Trade Calendar
My Task Helper
WordPress
Newsletter Development
Multicultural competence
Technology proficiency
Program planning
Data analysis
Affiliations
- Professional Affiliations
- Member, Tristate Law Enforcement Foundation | September 2016 – Present
- Member, Association of Inspectors General | October 2015 – Present
- Member, American Society of Public Administration | February 2015 – Present
- Member, New York City Police Department Shield | September 2013 – 2020
Languages
English (Native), Spanish (Native)
Additional information
- Professional Affiliations
- Member, Tristate Law Enforcement Foundation | September 2016 – Present
- Member, Association of Inspectors General | October 2015 – Present
- Member, American Society of Public Administration | February 2015 – Present
- Member, New York City Police Department Shield | September 2013 – 2020
Courses
- May 2013 Vulnerability Assessment and Protection Program on Counterterrorism for Non-Profit Organizations, Department of Homeland Security via CUNY Research Foundation
- May 2014 Social Media in Emergency Management, FEMA
- May 2014 Intro & Overview to Homeland Security Geospatial Concepts-of-Operations (Geo CONOPS), FEMA
- May 2014 Introduction to Homeland Security Geospatial Information Infrastructure (GII), FEMA
- May 2014 Integrated Public Alert and Warning System (IPAWS), FEMA
Personal Information
Title: Senior Academic Advisor
Timeline
Senior Academic Advisor / Academic Program Coordinator
John Jay College of Criminal Justice
01.2018 - CurrentRead More
Academic Associate
John Jay College of Criminal Justice
05.2015 - 01.2018Read More
Security Analyst
Terrorism Vulnerability Assessment Program
05.2013 - 05.2014Read More
Consular Specialist
Consulate General of the Dominican Republic
09.2000 - 05.2004Read More
John Jay College of Criminal Justice, CUNY
BA from Forensic Psychology
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John Jay College of Criminal Justice, CUNY
MS from Protection Management / Emergency Management
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John Jay College of Criminal Justice, CUNY
Master of Public Administration (MPA) from Inspection and Oversight
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