Deborah Denise Fortner

• Coordinated daily schedules for staff and guest activities at Creekside Lodge.
• Scheduling reservations and cancelations with guests. Getting them checked in and out for each stay. Set up continental breakfast and coffee stations for guests each morning. Giving pleasant, courteous and helpful assistance to guests.
• Managed time allocation for events to enhance guest experiences and operational flow.
• Implemented tracking systems to monitor employee attendance and punctuality effectively.
• Facilitated communication between departments to ensure timely completion of tasks.
• Monitored progress of projects, identified areas of improvement, and recommended solutions to improve efficiency.
• Developed and implemented processes to optimize time management and ensure compliance with deadlines.
• Provided guidance to team members on how to effectively manage their time in order to meet deadlines.
• Collaborated with department heads to develop strategies for improving effectiveness of existing processes.
• Resolved issues related to scheduling conflicts or inadequate resource allocation in a timely manner.
• Conducted regular reviews with team members in order to review performance and provide feedback.
• Identified potential risks that could cause delays or disruption in timeline completion goals.
• Assessed current workloads against available resources and adjusted plans as needed to maximize productivity.
• Implemented best practices related to time management techniques across teams within organization.
• Assisted and trained new hires in housekeeping on sterilizing techniques in changing of soiled linens and proper replacement linens. Stressed the importance of cleanliness for each room and facility for the approval of our guests.

Provided excellent service with compassion to assist elderly, and their families when they couldn't. Coordinated appts and provided transportation to and from Dr appts, hair appts, and errands. Kept up with medication refills and pick up, keeping their medicine boxes filled and given on timely schedule. Provided exercise encouragement and leadership to keep them mentally active, muscle strengthening for stable ambulation. Light housekeeping and cooking.

• Assisted in developing personalized treatment plans for diverse patient needs.
• Implemented therapeutic exercises to improve patient mobility and strength.
• Collaborated with physical therapists to evaluate patient progress and adjust treatments.
• Whirlpool therapy and dressing changes for wound care.
• Home Health care for our patients after hospital discharge. Continuing with their bed mobility, transfer training, gait training for stability and safety in the home.
• Educated patients on proper techniques for exercises and injury prevention.
• Maintained accurate patient records and documented treatment sessions regularly.
• Communicated effectively with healthcare team members to ensure coordinated care.
• Provided compassionate support to patients during challenging recovery phases.
• Answered patient questions promptly through email, phone and in person.
• Called upon physicians to give updates on patient care.
• Instructed patients on proper hygiene, nutrition, exercise, lifestyle changes, and ergonomic factors in daily activities.
• Communicated effectively with families regarding patient progress towards rehabilitation goals.
• Educated patients and families about their condition, prognosis, treatment options available, home exercise program instruction.
• Evaluated equipment needs for each patient and assisted PT with ordering necessary supplies.
• Maintained a safe environment by adhering to established policies and procedures regarding infection control practices.
• Coordinated with other healthcare professionals involved in patient care including physicians, nurses, occupational therapists and social workers.
• Performed various tests on patients such as range of motion testing or muscle strength testing prior to treatment sessions.
• Instructed patients in therapeutic exercises, proper body mechanics, balance activities, functional mobility training, and safety awareness.