Deborah L. Butler
New Hope
Summary
Detail-oriented administrative assistant with a strong background in customer service and office administration. Proven ability to streamline processes and enhance operational efficiency in healthcare settings.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Fresenius Medical Center
Huntsville, AL
12.2005 - Current
- Managed scheduling and coordination for home dialysis department, enhancing operational efficiency.
- Assisted in the preparation of reports and presentations, ensuring accuracy and clarity.
- Collaborated with healthcare professionals to facilitate patient appointments and communication.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Education
High School Diploma -
Madison County High School
Gurley, AL05-1990
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- HIPAA compliance
- Workflow coordination
- Patient scheduling
- Appointment scheduling
- Multi-line phone systems
Timeline
Administrative Assistant
Fresenius Medical Center
12.2005 - Current
High School Diploma -
Madison County High School