Deborah Perez
Newburgh,NY
Summary
Proven Personnel Associate at Newburgh Enlarged City School District, adept in bilingual communication and document management. Demonstrates exceptional multitasking and confidentiality, significantly improving benefits administration and claims resolution processes.
Overview
17
17
years of professional experience
Work History
Personnel Associate
Newburgh Enlarged City School District
09.2021 - Current
- Assist with coordination of employee health insurance open enrollment process.
- Assist with employee communication and education about benefits and enrollment.
- Monitor and record health insurance payments made by retirees.
- Handle benefits related queries from employees.
- Verify retiree payments are completed.
- Complete workers compensation reports.
Medical Billing Specialist
Mid-Hudson Retina Consultants
03.2007 - 04.2024
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Education
Bachelor of Science - Business And Administration/Finance Consentration
Mount Saint Mary College
Newburgh, NY05.2010
Skills
- Bilingual in Spanish
- Confidentiality
- Costumer Relationship Management
- Document Management
- Multitasking
- Computer Skills
- Time Management
- Attention to detail
- Administrative Skills
Timeline
Personnel Associate
Newburgh Enlarged City School District
09.2021 - Current
Medical Billing Specialist
Mid-Hudson Retina Consultants
03.2007 - 04.2024
Bachelor of Science - Business And Administration/Finance Consentration
Mount Saint Mary College