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Results-driven Salesforce Developer with a proven track record at Platinum PMO Consulting, excelling in Salesforce configuration and component development. Leveraging strong communication skills, I effectively collaborated with cross-functional teams to enhance system performance and user experience, delivering impactful solutions that align with strategic IT goals.

Enthusiastic lifelong learner with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. I am dedicated to achieving excellence in every task and contributing effectively to organizational goals.

Results-driven professional and business manager with proven track record in optimizing business processes, enhancing productivity, and leading high-performing teams. Adept at strategic planning, resource management, and driving operational efficiency in dynamic environments. Strong focus on collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and deliver tangible outcomes. Known for reliability, decisive problem-solving, and fostering culture of continuous improvement.

Dedicated and motivated Administrative Clerk with proven ability to drive process efficiency and information integrity. Over sixteen years of experience in customer service, maintaining customer data, as well as extensive experience in physical data processing and warehousing.

Highly skilled and enthusiastic professional with more than 10 years of experience in Automotive field. Having dealt with all facets of operations in a new car dealership. Successfully managed a parts department with over 4 million in annual sales. Strengths in customer relations and organizational skills.

Analytical and solutions-focused Business Analyst with over 10 years of experience supporting enterprise and federal projects across the IRS, NARA, and private sector. Skilled in process analysis, Agile delivery, system documentation, stakeholder engagement, and UAT coordination. Adept at translating complex business needs into actionable requirements and implementing scalable cloud-based solutions. Known for improving process efficiency, bridging business-IT gaps, and delivering high-quality results in deadline-driven environments.


Reliable customer service professional with strong cash handling and complaint resolution skills. Committed to delivering exceptional service and maintaining customer satisfaction in fast-paced environments.

Dynamic Salesforce Developer with three years of experience at TCS,specializing in Sales and Service Clouds. Proven expertise in Apex triggers and API integrations, driving user engagement and optimizing processes. Recognized for problem-solving skills and a positive mindset, achieving over 85% code coverage in application performance.

A highly technical 3x certified Salesforce Administrator and Developer with 2.3 Years of Experience in configuring salesforce Sales Service and Experience cloud. Demonstrate Strong ability to design, analyze and optimize business process with hands on experience implementing changes that enhance user adoption and drive organizational best practices. Achieved Trailhead Ranger status, demonstrating commitment and continuous learning in salesforce development. Committed to delivering solutions that align with business goals and improve overall system performance


  I have 4.8 years of experience in Salesforce.com CRM Product. My expertise lies in the CRM domain, particularly in the configuration and customization of applications. Throughout my career, I have played a crucial role in various stages of the software development life cycle, including analysis, design, development, and testing of systems. I have worked on various modules of CRM and possess extensive knowledge of salesforce.com Lightning, enabling me to create complex LWC, Visualforce and Apex trigger code. I am well-versed in the Salesforce tool and have a reputation for providing prompt and feasible solutions, which have received high appreciation. Some of my key assignments include:
  Analyzing business requirements and presenting solution architectures with feasibility assessments.
  Creating functional and technical design documents, effectively mapping requirements to the CRM module.
  Handling Salesforce administration, automations, and implementing technical functionalities.
  Building interfaces for seamless data migration.
  Preparing test documents and conducting thorough quality testing of developed applications.


Debosmita Ghosh

Overview

Work History

Salesforce Developer

Software Developer

Education

Master of Science - Computer Science

Bachelor of Science - Computer Science

High School -

Skills

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Salesforce Developer

Software Developer

Master of Science - Computer Science

Bachelor of Science - Computer Science

High School -

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