DEBRA BOND
Apache Junction,USA
Summary
Experienced and dedicated Federal Government MSA at CITC with over 35 years of experience servicing the public, ensuring the highest level of support to our veterans. Providing the connection and service that the veterans need for their medical needs in the community. Adept at providing optimal support to executives and officials in need. Committed to integrity and constantly securing the privacy of identities and documents. Bringing forth a proven track record of facilitating excellent workflow as a MSA.
Overview
35
35
years of professional experience
Work History
Real Estate Agent/ Investor
Keller Williams Integrity First
10.2017 - 12.2018
- Located investment properties for investors
- Assisted with investors to buy and sell properties to include land, commercial and wholesale properties
- Provided negotiations to purchase properties
- Provided statelaw paperwork for investor to negotiate and purchase property.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Manager/ Hairstylist
Sharri Hyland
02.2015 - 12.2018
- Maintained recorders on all services for clients
- Scheduling and confirming appointments for client
- Maintained continuity in the work environment between staff and client
- Interacting with clients on a daily basis in person and on the phone.
- Maintained professional, organized, and safe environment for employees and patrons.
General Manager/Stylist
Verde Salon
07.2019 - 10.2023
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions.
- Provide support for recruitment and staffing.
MSA CITC
Federal Government
03.2019 - 08.2019
- Researching eligibility for veterans seeking Care in the Community
- Connecting veterans with providers, scheduling and assisting with appointments thru 3 way phone calling
- Communicating with the highest of skills to make the experience for both veteran and provider with ease and professionalism
- Providing medical provider with authorizations
- Navigating and Providing the necessary paperwork to follow up for veterans medical care
- Following all Hippa laws to protect veteran privacy.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Supervisor/Foreman
6 Sigma construction/ Berre Mcnelly
06.2018 - 09.2018
- Supervised labors and sub-contractors
- Supervised and handled work schedules on a daily basis
- In charge of ordering and purchasing materials and supplies
- Kept track of inventory
- Assisted in time-keeping of all staff on job site.
- Inspected completed work to verify quality standards and compliance with criteria.
- Reviewed project details to specify correct materials and equipment for job sites.
Investment specialist and contracted Designer
Desert Sun Investment Group LLC
01.2017 - 02.2018
- Worked with investors to locate and purchase wholesale properties
- Acquisitioning and allocating funds for projects
- Overseeing all ordering and purchasing of materials
- Supervisor to payroll department
- Designed layouts of all investment properties to include exterior and interior design
- Overseeing all ordering and purchasing of materials.
Investor/ Owner
Charlie's Salon and Spa
05.2014 - 05.2015
- In charge of designing business to enable efficient work space for staff and clients
- Implemented and selected the scheduling and payroll software
- Completed the interviewing, hiring and training of all staff
- Educated staff on HIPPA and OSHA compliance
- In charge of all internal and external education
- In charge of payroll for all staff
- In charge of all staff licensing
- Mediator for staff and clients that exhibited any issues
- Hands on with all day to day business.
Education
Licensed Technician -
Arizona Permanent Cosmetic School
Phoenix, AZReal Estate Agent -
Arizona School of Real Estate and Business
Gilbert, AZ10.2017
Licensed Cosmetologist -
Dahl's Beauty College
Great Fall, MT09.1984
Licensed Barber -
Central Montana Barber School
Great Falls, MT05.1983
Computer Science and Business
Rapid City School of Business
Rapid City, SD01.1982
Diploma -
Geralding High School
Geraline, MT05.1981
Skills
- Computer Systems
- Interpersonal and communication skills
- Organizational Skills
- Honesty and Integrity
- Positive Work Ethic
- Detail Oriented
- Highly Dependable
- Complex Problem Solving
- Quality Management
- Customer Relationship Management
- Account Management
Personal Information
- Place of Birth: Fort Benton, MT
- Date of Birth: 01/05/1963
References
- Amy Parrish, Veteran Affairs, amy.parrish@va.gov, 406-442-2531
- Glenda Fuster, Heritage Court Post Acute of Scottsdale, gfuster@ensignservices.net, 480-619-1189
- Faith White, FFA, fwhitek9@yahoo.com, 907-350-3333
Hobbies and Interests
My Hobbies include a wide verity of actives: 1. I am very involved with my children expanding from their sports events to music events and any other actives that come up. 2. Training and rehabilitating rescue dogs and horses 3. Hiking 4. Horseback riding 5. Mountain biking 6. Cross Training/ weight training
Timeline
General Manager/Stylist
Verde Salon
07.2019 - 10.2023
MSA CITC
Federal Government
03.2019 - 08.2019
Supervisor/Foreman
6 Sigma construction/ Berre Mcnelly
06.2018 - 09.2018
Real Estate Agent/ Investor
Keller Williams Integrity First
10.2017 - 12.2018
Investment specialist and contracted Designer
Desert Sun Investment Group LLC
01.2017 - 02.2018
Manager/ Hairstylist
Sharri Hyland
02.2015 - 12.2018
Investor/ Owner
Charlie's Salon and Spa
05.2014 - 05.2015
Licensed Technician -
Arizona Permanent Cosmetic School
Real Estate Agent -
Arizona School of Real Estate and Business
Licensed Cosmetologist -
Dahl's Beauty College
Licensed Barber -
Central Montana Barber School
Computer Science and Business
Rapid City School of Business
Diploma -
Geralding High School
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