I have over 20 years of experience working in both Lake and Pasco County Schools. I am committed to making sure every parent/guardian, staff member and student have a positive experience while at school.
Overview
14
14
years of professional experience
Work History
Office Assistant at Anclote Elementary School
District School Board of Pasco County
Land O' Lakes, FL
01.2023 - Current
Provide administrative and secretarial support with minimal direction while maintaining strict confidentiality in all aspects of work.
Answer and screen phone calls and emails to provide information, transmit messages, direct inquiries, and provide direction to appropriate personnel.
Greet and check in visitors, parents and district personnel
Provide excellent customer service to internal and external stakeholders, communicate with staff at all levels and with the public, and keep administration informed of critical issues.
Perform clerical tasks and administrative support duties.
Utilize a variety of software programs to complete responsibilities within prescribed deadlines.
Compose a variety of materials for the purpose of communicating information to parents/guardians, staff, students, and other parties as necessary and distribute materials as necessary.
Executive Secretary to Assistant Superintendent
District School Board of Pasco County
Land O' Lakes, Florida
07.2016 - 01.2023
Managed assistant superintendents' calendars to keep track of events, meetings and activities.
Greeted and directed visitors, answered phone calls, and provided administrative support to elementary school principals.
Provided assistance in resolving parent/guardian complaints or inquiries in a timely manner.
Provide administrative and secretarial support with minimal direction while maintaining strict confidentiality.
Facilitated communication between assistant superintendents and department heads.
Coordinate travel arrangements and prepare and process expense reports for travel.
Handled sensitive information with discretion and confidentiality.
Prepared confidential documents, reports, and presentations.
Administrative Assistant to the Director
District School Board of Pasco County
Land O' Lakes, Florida
04.2015 - 07.2016
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Proofread content for typo-free emails and documentation.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the HR Director and team, including scheduling meetings and managing calendars.
Created travel arrangements and distributed travel details to appropriate personnel.
Assist with managing department budgets, including, but not limited to, collaboration with projection for future year expenditures based on District needs.
Manage human resource and payroll functions, and ensure time entry and leaves are entered for all department employees in order to meet payroll deadline.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Secretary to the Principal-Calusa Elementary
District School Board of Pasco County
Land O' Lakes, FL
04.2010 - 04.2015
Responsible for performing varied, advanced clerical duties to support office operations while maintaining strict confidentiality.
Answer and screen phone calls and emails to provide information, transmit messages, direct inquiries, and provide direction to appropriate personnel.
Provide excellent customer service to internal and external stakeholders.
Greet and check in visitors and direct to appropriate location or person.
Sorted mail and distributed it to appropriate personnel or departments within the organization.
Perform and/or provide backup for Payroll functions for the school including, but not limited to, time entry and leaves, while ensuring payroll deadlines are met.
Education
High School Diploma -
Pinellas Park High School
Largo, FL
06-1979
Skills
Administrative Support
Ability to establish and maintain collaborative working relationships with all stakeholders