Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Debra Calvert

Woodbury,NJ

Summary

Dynamic Managing Director with a proven track record in operations management and strategic planning, delivering consistent revenue growth and forging successful partnerships.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Managing Director, Travel Products & Partnerships

AAA Club Alliance Inc.
Wilmington, DE
04.2022 - 03.2026
  • Oversaw budget management for $10M, ensuring alignment with organizational goals and financial sustainability.
  • Fostered partnerships with key stakeholders to drive collaborative partnerships and enhance service offerings.
  • Mentored junior team members, promoting professional development and knowledge sharing within the organization.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Strengthened partner relationships with regular communication, collaborative thinking and high-quality incentives.
  • Delivered consistent revenue growth by identifying new business opportunities both online and in-store.
  • Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.

Managing Director Travel Products and Auto Travel

AAA Club Alliance Inc.
Wilmington, DE
01.2017 - 04.2022
  • Led strategic initiatives to drive member engagement and satisfaction across multiple channels, supporting a $8M portfolio of products and services.
  • Oversaw development and implementation of operational policies that improved efficiency in service delivery and fulfillment processes.
  • Led cross-functional teams to drive project success and align organizational goals with member needs.
  • Analyzed market trends to inform decision-making and identify new business opportunities for growth.

Director, Travel Products and Merchandise

AAA Club Alliance Inc.
Wilmington, DE
05.2013 - 01.2017
  • Led strategic initiatives to drive member engagement and satisfaction across multiple channels, supporting a $6M portfolio of products and services.
  • Led cross‑functional teams to improve operational efficiency and reduce costs by launching the company’s first online store.
  • Oversaw budget management processes, allocating resources efficiently to support team objectives and priorities.
  • Mentored emerging leaders within our team, promoting professional development and succession planning.

Director Group Travel, Merchandise and Fulfillment

AAA Club Alliance Inc.
Wilmington, DE
03.2010 - 05.2013
  • Directed the group travel department in creating new travel departures that enhanced member value and engagement.
  • Drove cross‑channel strategies that increased member engagement and satisfaction for a $5M portfolio of products.
  • Established key performance indicators to assess program effectiveness and drive continuous improvement efforts.
  • Collaborated with internal and external partners to expand product offerings, enhancing value proposition for club members.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Various Managment Positions

AAA Club Alliance Inc.
Various Locations
04.1991 - 03.2010
  • Progressively promoted into leadership roles, including Training Manager, Call Center Manager, Branch Office Manager and Manager Travel Products and Fulfillment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.

Education

Some College (No Degree) -

Community College of Philadelphia
Philadelphia, PA

High School Diploma -

St. Maria Goretti High School
Philadelphia, PA
06.1980

Skills

  • Operations management
  • Staff management
  • Quality assurance
  • Team collaboration
  • Partnership development
  • Budget development

Certification

  • CTC-Certified Travel Counselor
  • CTA- Certified Travel Agent

Timeline

Managing Director, Travel Products & Partnerships

AAA Club Alliance Inc.
04.2022 - 03.2026

Managing Director Travel Products and Auto Travel

AAA Club Alliance Inc.
01.2017 - 04.2022

Director, Travel Products and Merchandise

AAA Club Alliance Inc.
05.2013 - 01.2017

Director Group Travel, Merchandise and Fulfillment

AAA Club Alliance Inc.
03.2010 - 05.2013

Various Managment Positions

AAA Club Alliance Inc.
04.1991 - 03.2010

Some College (No Degree) -

Community College of Philadelphia

High School Diploma -

St. Maria Goretti High School

Similar Profiles

  • Suhail SyedSuhail Syed

    Director – Strategic Partnerships & Products (Voice, SMS, VAS Products) at Vesper TelecomDirector – Strategic Partnerships & Products (Voice, SMS, VAS Products) at Vesper Telecom

  • Carrie AllesCarrie Alles

    Director of Consumer & Specialty Products at Providence Health PlanDirector of Consumer & Specialty Products at Providence Health Plan

  • Norah AldubayyanNorah Aldubayyan

    Acting Director of Insurance Products &reinsurance at Insurance AuthorityActing Director of Insurance Products &reinsurance at Insurance Authority

  • Shiquita BriscoeShiquita Briscoe

    <ul> <li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li> <li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li> <li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li> <li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li> <li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li> <li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li> <li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li> </ul> at United States Agency of International Development (USAID)<ul> <li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li> <li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li> <li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li> <li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li> <li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li> <li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li> <li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li> </ul> at United States Agency of International Development (USAID)

CREATE PROFILE