Debra Connors
Ritzville,WA
Summary
At East Adams Rural Hospital, leveraged expertise in HIPAA compliance and compassionate patient care to enhance health outcomes and operational efficiency. Skilled in emergency response and clinical documentation, Consistently improved patient flow and confidentiality, embodying professionalism and empathy in high-pressure environments. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Certified Coding and Billing Specialist position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
East Adams Rural Hospital
06.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Called with Patient results
- Handled 30 plus calls daily, faxes and send outs daily
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during record keeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Taught patients about medications, procedures, and care plan instructions.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
Emergency Medical Technician
East Adams Rural Hospital
08.2021 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all time
- Called in Patient reports to the RN while in route
Education
CBCS - Certified Coding And Billing Specialist
Carrington College
Online08.2024
EMT - Emergency Medical Technitian
Grant County Fire District
Ritzville, WA07.2021
Certified Clinical Medical Assistant - Medical Assisting
Carrington College
Spokane, WA06.2018
Skills
- HIPAA Compliance
- Immunization Administration
- Medical History Recording
- Medical Office Procedures
- Specimens collection and processing
- Examination Preparation
- Professionalism and Ethics
- Patient Scheduling
- Inventory Management
- Medical Terminology
- Diagnostic Testing Assistance
- Medical billing and coding
- Medical terminology proficiency
- Electronic Health Records Management
- Medical history intake
- BLS
- EMR / EHR
- Maintaining confidentiality
- Direct Patient Care
- Simple dressing changes
- Daily CLIA Testing
- Reliable team player
- Adaptable
- Patient Relations
- Compassionate
- Prioritizing stat orders
- Ongoing Education for "You Call The Shots"
- Basic Life Support
- Vital signs monitoring
Certification
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association (NHA).
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Languages
English
Timeline
Emergency Medical Technician
East Adams Rural Hospital
08.2021 - Current
Certified Clinical Medical Assistant
East Adams Rural Hospital
06.2018 - Current
CBCS - Certified Coding And Billing Specialist
Carrington College
EMT - Emergency Medical Technitian
Grant County Fire District
Certified Clinical Medical Assistant - Medical Assisting
Carrington College
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