Taylor Cray
Selinsgrove,PA
Summary
Certified Clinical Medical Assistant with hands-on experience in patient care, medical procedures, and healthcare administration. Displays strong clinical skills in assessing vital signs, performing lab procedures, managing records, and providing quality patient service. Proven ability to manage multiple tasks and remain calm under pressure while showcasing excellent interpersonal communication skills. Consistently recognized for maintaining positive relationships with patients, medical professionals, insurance companies and regulatory agencies. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Certified Clinical Medical Assistant
Family Practice
Shamokin Dam, Pennsylvania
02.2024 - Current
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and maintained accurate appointment records.
- Collected and documented vital signs and medical histories for patients.
- Emergency Room Visit Coordinator
- Prepared examination rooms by sterilizing instruments and organizing supplies.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Performed patient intake, including taking vital signs and medical histories.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Educated patients about medications, procedures and physician's instructions.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Documented lab results accurately into the Electronic Medical Record system.
- Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Incorporated outside records into charts and EHR.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patient examinations.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Assistant
Susquehanna Foot and Ankle Center
Shamokin Dam
01.2023 - 02.2024
- Assisted patients with scheduling appointments and managing their medical records.
- Coordinated with medical staff to ensure smooth patient flow during office hours.
- Maintained cleanliness and organization of treatment areas and waiting rooms.
- Answered phone calls and addressed patient inquiries efficiently and professionally.
- Prepared patient charts and documentation for daily appointments and procedures.
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Education
Medical Assistant -
McCann School of Business & Technology
Lewisburg, PA 01.2023 - 12.2023
Skills
- Patient management
- Medical record keeping
- Vital signs assessment
- Clinical procedure assistance
- Electronic health records
- Scheduling coordination
- Healthcare compliance
- HIPAA regulations
- Team collaboration
- Effective communication
- Customer service
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Specimen collection
- Infection control procedures
- Clinical documentation
- Patient care coordination
- Phlebotomy techniques
- Medical office procedures
- Venipuncture expertise
- Laboratory procedures
- EKG monitoring
- Medical history intake
- Electronic health records management
- Medical equipment operation
- Patient scheduling
- Vital signs measurement
- Medical supply inventory
- HIPAA compliance
- Immunization administration
- Patient intake process
- Patient assessment
- Insurance verification
- Examination preparation
- Specimens collection and processing
- Appointment setting
- Physician support
Timeline
Certified Clinical Medical Assistant
Family Practice
02.2024 - Current
Assistant
Susquehanna Foot and Ankle Center
01.2023 - 02.2024
Medical Assistant -
McCann School of Business & Technology
01.2023 - 12.2023