Summary
Overview
Work History
Education
Skills
Timeline
background-images

Debra Daugherty

Lafollette,TN

Summary

Dynamic manager with a proven track record at Big Lots, excelling in team leadership and customer service. Achieved departmental goals through strategic planning and effective staff training, enhancing performance and engagement. Skilled in time management and decision-making, fostering a collaborative culture that drives results and maximizes operational efficiency.

Overview

26
26
years of professional experience

Work History

Manager

Big Lots
05.2010 - 02.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Manager

Domino's Pizza
09.1998 - 06.2009

Coordinated staffing schedules ensuring optimal store operations.

Education

Business Economics

Campbell County Comprehensive
Lafollette, TN
06.1993

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Task delegation
  • Goal setting

Timeline

Manager

Big Lots
05.2010 - 02.2025

Manager

Domino's Pizza
09.1998 - 06.2009

Business Economics

Campbell County Comprehensive
Debra Daugherty