Debra Dooley
Lenox Properties
Citrus Springs,FL
31
years of professional experience
Experienced leasing professional with 8+ years in property support, fair housing compliance, prospect tours, and resident relations. Known for strong organization, clear communication, and accurate recordkeeping.
Detail-oriented professional with long-term experience in leasing and administrative support. Skilled in guiding prospects, resolving resident concerns, managing records, and supporting teams. Delivers prompt communication, dependable follow-up, and organized workflow that supports occupancy goals and positive client experiences.
Work History
Leasing Professional
7 Years 5 Months- Conducted property tours, matched prospects with available units, and guided applications through lease execution.
- Managed resident inquiries, resolved service concerns, and maintained strong tenant relationships throughout occupancy.
- Prepared lease documents, verified applicant information, and ensured compliance with Fair Housing requirements.
- Tracked leasing activity, updated property management systems, and maintained accurate vacancy and availability records.
- Trained leasing staff on prospect follow-up, leasing procedures, and resident communication standards.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
Administrative Assistant
21 Years 7 Months- Managed client correspondence, phone coverage, and appointment scheduling for accounting staff.
- Prepared, scanned, and organized tax documents, engagement files, and confidential records.
- Tracked incoming paperwork and routed materials to appropriate CPAs for timely processing.
- Coordinated filing systems, maintaining accurate paper and digital records for easy retrieval.
- Supported partners and staff with day-to-day administrative needs and priority task coordination.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
High School Diploma
Skills
Fair housing policies
Telephone and email etiquette
Fair housing regulations
Goal-oriented mindset
Timeline
Leasing Professional
Lenox Properties
11.2014 - 04.2022Read More
Administrative Assistant
Robinson, Grimes & Co., CPA’s, P.C.
09.1991 - 04.2013Read More
Central High School
High School Diploma
Read More