Debra Erickson
Bronx,NY
Summary
Detail-oriented professional with extensive experience in administrative support and client relations. Proven skills in data entry, file management, and effective communication, ready to leverage these strengths to enhance client satisfaction and operational efficiency.
Overview
7
7
years of post-secondary education
13
13
years of professional experience
Work History
CDPAS Caregiver/Personal In-Home Caregiver
People Care
Bronx, Ny
12.2023 - Current
- Monitored client health by recording vital signs, reporting changes to nurses, managing medication regimen, and administering wound care; trained and supervised agency aides to ensure effective care.
- Assisted bed-bound client with daily living activities, improving comfort and quality of life.
- Delivered companionship and emotional support to promote client well-being, managing all aspects of daily life for comfort and safety.
Administrative Assistant
J & B Body Works
Mount Vernon, NY
04.2013 - 12.2023
- After having worked several temporary administrative jobs (2010 - 2013), was asked by employer to take the following position full time.
- Provided client-focused customer service in fast-paced auto body repair facility. Created client files and handled all receptionist duties.
- Extensive data entry.
- Coordinated appointments and scheduled meetings between insurance adjusters and shop technicians.
- Managed and responded to daily emails and wrote correspondence on behalf of shop management.
- Assisted in maintaining accurate records and filing systems, contributing to efficient information retrieval and organization.
- Trained new staff.
Education
Certified Gemologist, American Gem Society (Retired) - Gemology
Gemological Institute of America
01.1979 - 01.1986
Lunenburg High School, Business Course
Lunenburg , MASkills
- Compassionate and concerned customer communication
- Data entry
- File management
- Microsoft Word and Excel
- Typing skills
- Shorthand
Gemological career summary
From 1980 to 2010:
Worked as jeweler/gemologist at three different guild jewelry stores; served as repair manager at Rose Jewelers. In charge of quality control of merchandise and repairs.
As assistant manager, handled sales and trained staff.
Performed appraisals. Served as assistant to the gemstone buyer at London Jewelers.
Served as account executive at IGI, midtown gemological lab.
Timeline
CDPAS Caregiver/Personal In-Home Caregiver
People Care
12.2023 - Current
Administrative Assistant
J & B Body Works
04.2013 - 12.2023
Certified Gemologist, American Gem Society (Retired) - Gemology
Gemological Institute of America
01.1979 - 01.1986
Lunenburg High School, Business Course