Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Debra Fagan

Cape Coral,FL

Summary

I am an enthusiastic associate adept at working in diverse retail and customer service environments. Years of experience in a fast-paced financial institution has provided me with the ability to extend exceptional and efficient customer service while maintaining accuracy. I remain focused on providing a friendly customer experience while keeping in line with company policies and procedures.

Overview

28
28
years of professional experience

Work History

On Demand Teller

TRUIST BANK
Cape Coral, Florida
04.2019 - 09.2025
  • Assisted customers with account inquiries and product offerings.
  • Maintained cash drawer integrity through regular balancing and reconciliation.
  • Collaborated with team members to enhance branch operations and service delivery.
  • Ensured compliance with banking regulations and internal policies consistently.
  • Resolved customer issues promptly while maintaining a positive service experience.
  • Handled large volumes of currency quickly and accurately with minimal errors.

Teller

TD Bank
Port Orange, FL
04.2017 - 05.2018
  • Process standard teller transactions while creating a friendly rapport with customers
  • Accepted and processed credit card applications for interested clients
  • Assisted the supervisor with audits and daily balancing

Teller

WELLS FARGO
Hillsboro, ND
08.2015 - 10.2016
  • Assisted customers with transactions such as, but not limited to, deposits, withdrawals and payments
  • Performed monthly assigned audit tasks
  • Maintained a balanced cash drawer

Office Manager and Lead Cashier

SPLASH CARWASH
Port Orange, FL
04.2014 - 04.2015
  • Responsible for input of employee payroll data, maintenance of employee files and scheduling cashier staff
  • Inventoried lobby products
  • Provided customer service as a cashier

Customer Service Representative

CENTIER BANK
Portage, IN
09.1997 - 11.2011
  • Provided efficient and accurate service while completing teller transactions
  • Assisted clients with new accounts, debit card disputes, check orders and product Information
  • Performed daily balancing of ATM, vault and personal cash drawer

Education

Associate Degree -

BRYANT and STRATTON BUSINESS INSTITUTE
Buffalo, NY

Regents Diploma -

MOUNT SAINT MARY ACADEMY
Kenmore, NY

Skills

  • Account management
  • Audit procedures
  • Problem solving
  • Process improvement
  • Cash handling and management
  • Customer relationship management
  • Team collaboration

Additional Information

Highly motivated with strong personal and professional ethics, Reliable team member offering outstanding cash handling experience along with a flexible schedule, Listen to and resolve customer concerns while keeping a friendly and positive attitude, Respect fellow team members as well as customers ensuring a pleasant atmosphere

Timeline

On Demand Teller

TRUIST BANK
04.2019 - 09.2025

Teller

TD Bank
04.2017 - 05.2018

Teller

WELLS FARGO
08.2015 - 10.2016

Office Manager and Lead Cashier

SPLASH CARWASH
04.2014 - 04.2015

Customer Service Representative

CENTIER BANK
09.1997 - 11.2011

Associate Degree -

BRYANT and STRATTON BUSINESS INSTITUTE

Regents Diploma -

MOUNT SAINT MARY ACADEMY

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