Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Debra Harrison

Berea,Kentucky

Summary

Accomplished Operations Supervisor with a proven track record at Framebridge Inc, enhancing team productivity and customer satisfaction through effective operations management and staff supervision. Skilled in performance monitoring and team training, I increased quality control and employee development, resulting in a significant improvement in operational efficiency.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Framebridge Inc
09.2020 - 02.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Team Manager

EnerSys Inc.
01.2016 - 03.2020
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Launched quality assurance practices for each phase of development

Team Member

EnerSys Inc.
02.1999 - 01.2016
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Business Management - General Studies

Delta School of Business And Technology
Lake Charles, LA
05.1989

Sheet Metal School - Aviation

Sowela Technical Community College
Lake Charles, LA
08.1985

High School Diploma - General Studies

Washington High School
Lake Charles, LA
05.1980

Skills

  • Operations Management
  • Performance monitoring
  • Task Delegation
  • Staff Supervision
  • Team Training
  • Safety oversight
  • Employee Development
  • Production
  • Management
  • Delegation
  • Team Leadership
  • Employee Supervision

Accomplishments

Won a cash award for company suggestions

Won employee of the month 4 times

Certification

Sheet Metal Certificate

Timeline

Operations Supervisor

Framebridge Inc
09.2020 - 02.2024

Team Manager

EnerSys Inc.
01.2016 - 03.2020

Team Member

EnerSys Inc.
02.1999 - 01.2016

Business Management - General Studies

Delta School of Business And Technology

Sheet Metal School - Aviation

Sowela Technical Community College

High School Diploma - General Studies

Washington High School
Debra Harrison