Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Debra Heller

Kansas City,MO

Summary

Dynamic professional with extensive experience in security management and healthcare support, notably at Uni-Guard Inc. Proven ability to lead teams and enhance operational efficiency. Skilled in construction and organization, with a strong focus on achieving high standards and ensuring safety. Adept at problem-solving and fostering positive client relationships. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

35
35
years of professional experience

Work History

Owner - Cleaning Company

Self Employed Web
Kansas City, MO
08.2016 - 12.2025
  • Cleaning homes
  • Home security code management safety and confidentiality
  • Moving furniture to clean around
  • fixing pipes that are broken and need replaced
  • mudding fixing holes in walls
  • vacuuming, dishes, sweeping, mopping, cleaning bathrooms, kitchens and all parts of the house that needed deep cleans performed.
  • Interactions with clients, children and animals while cleaning or out of the home.
  • organized space in all room to effectively manage space for a clean efficient area.
  • shampooed floors, baseboards and areas to clients needs.

Direct Support Professional

New Dawn Inc
Worthington, MN
03.2025 - 07.2025
  • Taking care of the daily living skills of people who are mentally disabled.
  • Documentation
  • Medication pass
  • BLS-CPR trained
  • Scheduling
  • Appointments (Work, clinic)
  • Outings (shopping, activities and more)
  • Monitored health and behaviors
  • Daily Activities (meal prep, laundry, exercise, showering, work, dressing and more.

Private Security Officer

Uni-Guard Inc.
Kansas City, MO
09.2005 - 02.2010
  • Observing and Reporting on security sites Uni-Guard had contracts through. Post duty commissioned though Kansas City MO Board of Police Commissions.
  • two way radio control systems, CCTV's monitoring, patrolling be it on foot, vehicle, Segway.
  • Protecting Mayor for events with FBI agents in office as well as outside office and any other visitors needing escorts during their time on the premises.
  • Working on different sites, such as: Commerce Bank, Convention Center, Water Department and more too boot.
  • working with several law enforcement agencies: KCMO PD, Independence PD, Raytown PD, KCMO FBI and several of their EMT with proper protocols and follow through on procedure.
  • Maintaining documentation on warned persons, infractions, violations, within property line
  • Administer first aide until medical professionals arrived on scene.
  • Shift logs, routine activity, critical and suspicious circumstances and incidents.
  • Respond appropriately to alarms.
  • Search and seizure of any bags manually and within scope of search appropriate as posted by orders in policy and company rule and refusal actions.
  • Adhering strictly to established rules governing use of force when apprehending suspects.

CSR, Sales

Data Fly’s
Muskogee, OK
06.2005 - 02.2010
  • Utilized Customer support Resource Management Software and schedule trouble ticketing systems.
  • Set up and configure sustainers internet connection settings and more.
  • Email support , configuration of software to connect to internet via modem, dial-up systems, routers, POP3, IMAP, and web based email configurations.
  • Configure software to connect to internet application servers, Proficient in Internet related applications as E-Mail a client, FTP clients and Web Browser.
  • Filing, copy machine and much more to boot.

Quality Assurance Specialist

Advance Foods
Enid, OK
05.2008 - 11.2008
  • Maintaining Quality Assurance over product through two way radio for communication purposes and quick response to spec's, temperatures, weights, product observation, spec required regulations under USDA control.
  • Observation of employee hygiene at facility in prevention of cross contamination certified, certified CPR using ventricular defibrillator.
  • Shutting down lines for any product that doesn't meet product standards, employee contamination or any other interference with quality control guidelines.

Store Manager

First American Cash Advance
Ponca City, OK
03.2004 - 07.2005
  • Management of store operations (opening\closing)
  • Planned special promotions through marketing tips
  • Created effective business plans to focus on strategic decisions and objectives.
  • Monitored pay day loans and values and more
  • printed and copies for customer payday loans explaining how the process of the company worked and their pay back loan through advancements worked under federal and state guidelines.
  • Maintained documentation for Audits, customers, and bank information for deposits and withdrawals.
  • supervised, trained and recruited employees.

Administrative Assistant

Light of Christ Commuity Church
Tahlequah, OK
03.2003 - 12.2003
  • Clerical Administrative Assistant
  • data basing, multi-phone extension, filing, pass-ports, scheduling, master doc.s, flights, copying, proof reading books she wrote before publishing, payroll
  • 8000 mailing list master dump
  • several other duties to boot

Foreman

Bills Roofing
Worthington, MN
03.1997 - 02.1999
  • Hot tar roofs, shingle roofing, rubber roofing metal roofing, pea gravel, heavy machinery hot tar machine, lifting 100+ lbs, tear off,
  • bending sheet metal, building, sealing, riveting, screw guns, heavy grinders for tear off, built a pully system to haul up tar to the roof and pea gravel And much more to boot.
  • Laders for high climbing, tie offs for OSHA regulations.
  • Dump Truck Operator
  • Leading and supervising up to a ten man crew.
  • reading blue prints and spec's.

CNA

Client Community Services Inc
Worthington, MN
06.1991 - 02.1997
  • Taking care of the daily living skills of people who are mentally disabled. (Meals, feeding, OT's, Pt's and more.
  • documentation of their daily routines and behaviors, blood sugar, vitals, heart rate, transportation to appts through mobility devices.
  • Maintained clean and safe environment for the patient by adherent to infection control policies and procedures.
  • Answered needs residents may need
  • Collaborated with interdisciplinary measures regarding with behavioral issues and patient care.
  • Monitored food ad liquids intake
  • Facilitated activities, personal hygiene
  • Exhibited compassionate care and communication when dealing with persons of signs and symptoms of abuse and neglect and reported to proper chain of command.

Education

C.S.Lewis On Christianity 5.5 hrs Certificate - 5.5 Literalture

Hillsdale College
Hillsdale, MI
01-2024

CPR First Aide AED - Certificate

Cherokee Nation OK EMS Training Center #175
Tahlequah, OK
12-2001

CNA - Certified Nurses Aide

Scofield Nursing Assistant
Cambridge MN
01-1997

High School Diploma -

Worthington Sr. High ALC
Worthington MN
05-1992

Some College (No Degree) - Criminal Justice/Police Science

University Of Phoenix, Muskogee OK
Muskogee, OK

Skills

  • Security Management
  • Healthcare support
  • Constuction/Building
  • Office Clerk
  • Organization
  • Team Leader/Management

Affiliations

  • maintaining a positive outlook and building a strong foundation with an overall attitude that anything can be achieved through dedication and hard work. My independence has given the ability to carry out these skills in projecting future anticipated rolls in order to overcome and be well prepared before the event arrives. I'm duly faceted in the event that Where there's a will there is a way and through hard work and due diligence, a respect for work ethics, commitance and completion I will achieve most I set out for with little to no supervision once learned.

Timeline

Direct Support Professional

New Dawn Inc
03.2025 - 07.2025

Owner - Cleaning Company

Self Employed Web
08.2016 - 12.2025

Quality Assurance Specialist

Advance Foods
05.2008 - 11.2008

Private Security Officer

Uni-Guard Inc.
09.2005 - 02.2010

CSR, Sales

Data Fly’s
06.2005 - 02.2010

Store Manager

First American Cash Advance
03.2004 - 07.2005

Administrative Assistant

Light of Christ Commuity Church
03.2003 - 12.2003

Foreman

Bills Roofing
03.1997 - 02.1999

CNA

Client Community Services Inc
06.1991 - 02.1997

C.S.Lewis On Christianity 5.5 hrs Certificate - 5.5 Literalture

Hillsdale College

CPR First Aide AED - Certificate

Cherokee Nation OK EMS Training Center #175

CNA - Certified Nurses Aide

Scofield Nursing Assistant

High School Diploma -

Worthington Sr. High ALC

Some College (No Degree) - Criminal Justice/Police Science

University Of Phoenix, Muskogee OK