Debra Herrick

• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

• Developed educational materials to inform the public about responsible pet ownership and adoption benefits.
• Collaborated with veterinary staff to ensure health checks and vaccinations were completed prior to adoption.
• Analyzed feedback from adopters to improve services and enhance overall adoption experience.

• Enhanced the adoption process by conducting thorough interviews and assessments of potential adoptive families.
• Assisted prospective adopters in selecting suitable pets based on lifestyle and preferences.
• Provided educational resources on pet care and adoption processes to clients.

Operated cleaning equipment and utilized industry-standard products for efficient cabin maintenance.

Collaborated with team members to streamline cleaning processes, enhancing overall productivity.

• Assisted customers with menu selections and provided information on food options.
• Handled cash, credit, and mobile payments accurately while ensuring security protocols were followed.