Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Debra Hill

Winchester,US
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

PROFESSIONAL SUMMARY

Experienced patient advocate adept at conflict

management and relationship building. Customer service representative bringing top-notch skills in oral and written communication.

Overview

10
years of professional experience

Work History

Force Of One

Patient Advocate
01.2023 - 10.2023

Job overview

  • Facilitated communication between patients, families and healthcare providers to support comprehension.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Compassionate Care Home Health

Operational Executive
01.2019 - 09.2021

Job overview

  • Trained, coached and motivated staff to maintain high performance levels.
  • Coordinated supplies, set schedules and delegated assignments to keep team on target to reach productivity goals.
  • Kept files, logs and records updated with latest information.
  • Proved successful working within tight deadlines and a fast-paced environment.

Serenity Point Counseling Services

Case Manager
10.2019 - 12.2020

Job overview

  • Led individual and group counseling sessions to meet variety of needs for recovering clients
  • Developed patient care plans and documented progress toward goals.
  • Offered professional, respectful therapy to addicted individuals in drug treatment program.
  • Collaborated with physicians to determine effective combination of therapy and medical treatments for recovering clients.

Microvisory Controls

Strategic Planning Executive
01.2014 - 10.2018

Job overview

  • Collaborated with company leaders to support consistency and best practices.
  • Oversaw training and onboarding process for all newly hired engineers.
  • Created cross-functional teams working from a virtual internet team model.
  • Assisted with internal financial planning, analysis and global strategic planning.

Education

University of Phoenix
GPA 3.52

Master In Organizational Management from Strategic Planning
08.2006

University of Houston GPA 3.0

Bachelor Applied Arts And Science from Business Management
08.2003

Skills

  • Treatment Plan Reviews
  • Client and Family Interviews
  • Client Needs Assessments
  • Verbal and Written Communication
  • Relationship Building
  • Patient Rights
  • Caseload Management
  • Eligibility Determination
  • Resource Utilization
Availability
See my work availability
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Available
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morning
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evening
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Timeline

Patient Advocate

Force Of One
01.2023 - 10.2023

Case Manager

Serenity Point Counseling Services
10.2019 - 12.2020

Operational Executive

Compassionate Care Home Health
01.2019 - 09.2021

Strategic Planning Executive

Microvisory Controls
01.2014 - 10.2018

University of Phoenix

Master In Organizational Management from Strategic Planning

University of Houston GPA 3.0

Bachelor Applied Arts And Science from Business Management
Debra Hill