Debra Langley
Ogdensburg,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Environmental Services Worker/Supervisor
Claxton Hepburn Hospital
Ogdensburg, New York
06.2023 - Current
- Monitored inventory levels to ensure adequate supply for production needs.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Prepared documentation such as work orders, reports, invoices., as required by company policy.
- Developed and established professional working relationships with staff from various levels both within and outside department.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
- Followed all safety procedures when handling hazardous materials.
- Inspected premises for any potential health hazards or safety issues.
- Ensured compliance with local health codes by inspecting facility periodically.
Correctional Officer/Correctional Corporal
St. Lawrence County Correctional
Canton, NY
09.2007 - 05.2023
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Processed inmate intake and re-assignment by reviewing legal documents, completing paperwork, conducting searches and recording fingerprints.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Maintained clear and open communications with facility areas to support safe operations.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Collaborated with outside agencies such as social workers, psychologists, probation officers., when necessary.
- Investigated incidents involving suspected violations of laws or policies of the institution.
- Ensured that all appropriate paperwork was completed accurately for each inmate's file.
- Prepared written reports concerning inmate's misconduct.
Statement Clerk
Community Bank NA
Canton, NY
03.2001 - 09.2007
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
Education
Associate of Science - Business Administration
Suny Canton
Canton, NY05-2001
Skills
- Crisis management
- File and record maintenance
- Strategic planning and organization
- Supply Management
- Customer Relations
- Database Entry
Timeline
Environmental Services Worker/Supervisor
Claxton Hepburn Hospital
06.2023 - Current
Correctional Officer/Correctional Corporal
St. Lawrence County Correctional
09.2007 - 05.2023
Statement Clerk
Community Bank NA
03.2001 - 09.2007
Associate of Science - Business Administration
Suny Canton