Debra Mansfield
Naples,FL
Summary
Focused Security Officer with 10+ years experience in security and safety compliance. Acts quickly and confidently during crisis events and emergencies. Ability to assess suspicious situations and individuals and respond appropriately. Vigilant and watchful with exceptional skills, able to carry out instructions effectively. Motivated to learn and grow. Excellent reputation for resolving problems to improve customer service. Available to work any shift.
Overview
10
10
years of professional experience
Work History
SECURITY OFFICER
ABACUS SECURITY
04.2023 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while safety a top priority
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access
- Reported suspicious activities and persons to law enforcement.
SECURITY VEHICLE PATROL / SUPERVISER
GARDAWORLD SECURITY/ ULINE
07.2022 - 03.2023
- Verified staff performance through close observation
- Provided first-line support to shift workers during incidents and escalated situations as appropriate
- Trained security workers on site-specified procedures
- Performed security investigations and reported findings to client management
- Recorded daily security occurrences in site assignment log
- Scheduling, time keeping log
- Secured premises, accepted trailers advised drivers of where to drop and pick up loads.
SECURITY OFFICER
ABACUS SECURITY
03.2021 - 07.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Kept records maintained file system
- Trained all new employees.
RESORT GROUNDS PERSON/SECURITY OFFICER
Hilton Grand Vacations Inc.
09.2016 - 01.2021
- General upkeep of properly, maintenance to 20 floors consisting of 80 units
- Guarded restricted areas to prevent unauthorized entry
- Oversaw premises to identify security risks to promote employee and visitor safety
- Responded to emergency situations quickly to minimize risk and injury
- Enforced Covid regulations.
SECURITY OFFICER
Preferred Security Providers
06.2014 - 09.2016
- Investigated alarms and disturbances to maintain safety
- Fire Watch
- Turtle Watch compliance Reports Records
- Surveilled all areas within facility to identify suspicious behavior
- Guarded restricted areas to prevent unauthorized entry
- Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles
- Documented all security-related situations and submitted in-depth reports to Resort Management
- Oversaw premises to identify security risks to promote employee and visitor safety
- Worked multiple functions at various resorts
- Gate House, Front Desk, Poolside areas
- Locations: Three Oaks, Charter Club, Naples Estates, Eagles Nest along with The Players Club of Lely.
Skills
- Interior and exterior patrol
- Security procedures knowledge
- Report writing
- Superior customer service skills
- Manage multi task attention to detail
- Critical thinking
Timeline
SECURITY OFFICER
ABACUS SECURITY
04.2023 - 06.2024
SECURITY VEHICLE PATROL / SUPERVISER
GARDAWORLD SECURITY/ ULINE
07.2022 - 03.2023
SECURITY OFFICER
ABACUS SECURITY
03.2021 - 07.2022
RESORT GROUNDS PERSON/SECURITY OFFICER
Hilton Grand Vacations Inc.
09.2016 - 01.2021
SECURITY OFFICER
Preferred Security Providers
06.2014 - 09.2016
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