Accomplished leader with a robust background in team management and training initiatives. Skilled in fostering effective communication and addressing challenges. Dedicated to boosting team productivity and enhancing operational workflows.
Overview
46
46
years of professional experience
Work History
Volunteer
Samaritans Purse
Findlay, Ohio
04.2026 - Current
Assisted community recovery through disaster cleanups with Samaritans Purse across the US.
Supported care delivery at Samaritans Purse medical clinics in multiple regions of the US.
Supervisor
Sierra Trading Post
Cheyenne, Wyoming
10.2001 - 04.2011
Directed and supervised team of 15 employees in daily operations.
Recruited, hired, trained, mentored, coached, and evaluated staff.
Trained new employees on product knowledge and customer service standards.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Collaborated with management to develop training programs for staff development.
Conducted regular staff meetings to communicate company policies and updates.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Quality Control Technician
Ball Metal Beverage Container
Findlay, Ohio
04.1983 - 09.2001
Performed quality inspections on beverage containers ensuring compliance with industry standards.
Worked with production teams to swiftly address and resolve quality issues.
Documented inspection results and maintained accurate quality control records.
Trained new employees on quality control procedures and developed a comprehensive training manual for accuracy.
Operator
Remington Arms Company
Findlay, Ohio
06.1980 - 10.1982
Inspected finished products for defects and ensured compliance with specifications.
Maintained accurate records of production output and equipment performance.
Maintained cleanliness of work area and equipment in accordance with safety regulations.