DEBRA MURPHY
WINTER HAVEN,FL
Summary
Dynamic Housekeeping Supervisor with a proven track record at Orange Vacation Homes, excelling in guest relations and maintaining impeccable cleaning standards. Skilled in department coordination and supply inventory management, I significantly enhanced guest satisfaction through meticulous attention to detail and a customer service-focused approach. Expert in adapting to emergencies, ensuring operational excellence without compromising quality.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Orange Vacation Homes
06.2021 - 09.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Managed laundry sorting, washing, drying, and ironing.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Education
Diploma - General Studies
Lakeland High
Lakeland, FL06.1985
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Department coordination
- Sorting and washing laundry
- Ordering cleaning supplies
- Supply Inventory Management
Timeline
Housekeeping Supervisor
Orange Vacation Homes
06.2021 - 09.2023
Diploma - General Studies
Lakeland High
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