Debra Pajtas
Grand Blanc
Summary
Dedicated Insurance Service Representative with a strong focus on effective problem solving, claims processing, and customer education. Committed to delivering exceptional service that enhances client understanding and satisfaction.
Overview
2027
2027
years of professional experience
Work History
Insurance Service Representative
State Farm
Howell, MI
2018 - 09.2026
- Processed claims efficiently, ensuring accurate documentation and timely resolution.
- Assisted clients in understanding insurance products and benefits tailored to their needs.
- Responded to customer inquiries regarding policy details and coverage options.
- Managed customer accounts, maintaining up-to-date records for compliance purposes.
- Collaborated with underwriting teams to assess risks and determine policy eligibility.
- Processing payments, setting up payment plans, and made deposits.
Insurance Service Representative
State Farm
Grand Blanc, MI
1998 - 2018
- Enhanced customer satisfaction by promptly addressing and resolving insurance inquiries.
- Ordered office supplies, brochures, and displays.
- Balanced agency deposits to support daily cash handling and reconciliation.
- Processed closing documents and insurance binders to maintain accurate policy records and smooth closing operations.
- Coordinated home visits and appointment scheduling for agency operations.
Education
Bachelor of Science - Elementary Education
University of Michigan Flint
Flint, MichiganSkills
- Effective problem solving
- Professionalism and ethics
- Claims management
- Data entry
- Customer service
- Attention to detail
- Document management
Timeline
Insurance Service Representative
State Farm
2018 - 09.2026
Insurance Service Representative
State Farm
1998 - 2018
Bachelor of Science - Elementary Education
University of Michigan Flint