Debra Perkins

• Work with the Store Manager to build, maintain, and create an environment that supports the store mission, vision, and values.
• Play an important role in exceptional customer service, associate development/engagement.
• Be responsible for merchandising standards, store operations and attainment of store sales goals.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Structured compensation and benefits according to market conditions and budget demands.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

• Provide the front office and administrative staff with support (e.g. filing, emailing and data entry).
• Relay client concerns to the appropriate senior staff.
• Review and submit documents to physicians.
• Maintain client files and add new information as it becomes available.
• Update computer and hard copy file systems on a weekly basis.
• Collected, arranged, and input information into database system.
• Managed both digital and physical filing systems and retrieved documents as required.