Debra Rice
Rowlett
Summary
Experienced with property sales and client relationship management, ensuring smooth transactions from start to finish. Utilizes market analysis and strategic negotiation to meet client goals. Track record of achieving high client satisfaction through clear communication and personalized service.
Overview
38
38
years of professional experience
Work History
Real Estate Agent
Fathom Realty
McKinney, TX
04.2014 - Current
- Maintained updated knowledge of local real estate markets.
- Managed real estate transactions from initiation to closing.
- Negotiated contracts and agreements to maximize client satisfaction and achieve favorable terms.
- Guided clients through property transactions, ensuring compliance with legal requirements and regulations.
- Fostered relationships with clients through exceptional customer service, resulting in repeat business and referrals.
Real Estate Agent
Keller Williams
Rockwall, TX
01.2012 - 04.2014
- Negotiated contracts, ensuring favorable terms for clients while maintaining compliance.
- Provided expert guidance on market trends, helping clients make informed decisions.
Real Estate Agent
RE/MAX
Dallas, TX
06.2011 - 12.2011
- Conducted market analysis to provide clients with accurate property valuations and investment insights.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
911 Dispatcher
City of Rockwall
Rockwall, TX
06.2008 - 12.2010
- Coordinated emergency response efforts among police, fire, and medical services to ensure public safety.
- Monitored multiple communication channels, effectively prioritizing urgent calls for swift action.
- Provided critical information to first responders, enhancing situational awareness during emergencies.
911 Dispatcher
City of Plano
Plano, TX
06.2008 - 06.2009
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Researched vehicle, wanted and missing persons information.
- Dispatched medical crews to accident scenes according to severity of injuries reported by witnesses or victims.
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
Text Chat and New Account Customer Service
Bank of America
Irving, TX
05.2006 - 06.2008
- Provided customers with product and service information.
- Collaborated closely with other departments regarding customer issues.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Developed strong relationships with customers through excellent communication skills.
Flight Attendant
Delta Air Lines, Inc
Atlanta, Georgia
04.1988 - 05.2006
- Ensured passenger safety through compliance with safety protocols and emergency procedures.
- Delivered exceptional customer service by addressing passenger needs and resolving issues promptly.
- Coordinated cabin preparations and ensured all equipment was operational before flights.
- Conducted pre-flight briefings, ensuring all team members understood roles and responsibilities.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Education
High School Diploma -
Lakeview Centennial High School
Garland, TX06-1986
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Contract negotiation
- Works well independently
- Client-oriented
- Active Texas real estate license
Timeline
Real Estate Agent
Fathom Realty
04.2014 - Current
Real Estate Agent
Keller Williams
01.2012 - 04.2014
Real Estate Agent
RE/MAX
06.2011 - 12.2011
911 Dispatcher
City of Rockwall
06.2008 - 12.2010
911 Dispatcher
City of Plano
06.2008 - 06.2009
Text Chat and New Account Customer Service
Bank of America
05.2006 - 06.2008
Flight Attendant
Delta Air Lines, Inc
04.1988 - 05.2006
High School Diploma -
Lakeview Centennial High School