Debra Rodriguez
Tampa,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environment. Exhibits strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Certified Ophthalmic Assistant
Us Department of Veteran Affairs
Tampa, FL
06.2019 - Current
- Assisted in conducting pre-operative and post-operative patient assessments.
- Delivered comprehensive education on eye care procedures and postoperative instructions.
- Operated diagnostic equipment, including tonometry and visual field testing devices.
- Collaborated with ophthalmologists to streamline workflows and enhance patient service delivery.
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Enhanced clinic efficiency with accurate maintenance of patient records and scheduling appointments.
- Collaborated with multidisciplinary teams to provide comprehensive eye care for patients with complex needs.
- Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Certified Ophthalmic Assistant/Ophthalmologist Assistant/Office Assistant
Lasik Vision Institute
Tampa, FL
01.2019 - 06.2019
- Supported ophthalmologists by conducting thorough pre-operative assessments and patient evaluations.
- Managed patient scheduling and maintained accurate medical records using electronic health record systems.
- Collaborated with surgical teams to ensure seamless procedure execution and patient safety.
- Streamlined patient flow by optimizing appointment scheduling processes for improved efficiency.
- Educated patients on eye care routines, leading to increased compliance with prescribed treatment plans.
- Ensured accuracy in diagnostic testing by carefully calibrating equipment and adhering to strict protocols.
- Demonstrated strong attention to detail when recording patient histories, resulting in comprehensive documentation for ophthalmologist review.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Maintained confidential patient records using electronic health record (EHR) systems for data accuracy
Certified Ophthalmic Assistant
Prado Vision and Lasik Center
Tampa, FL
08.2015 - 01.2019
- Facilitated comprehensive pre-operative and post-operative patient assessments.
- Delivered comprehensive education on eye care procedures and postoperative instructions.
- Streamlined patient scheduling processes to enhance overall clinic productivity and patient experience.
- Managed operation of diagnostic equipment, including tonometry and visual field testing devices.
- Documented patient medical history and information utilizing [Software] with commitment to accuracy.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Provided support during ophthalmic examinations, ensuring accurate documentation of patient data.
- Performed critical measurements for surgical cases, contributing to favorable outcomes in vision correction procedures.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
Ophthalmologist Assistant
USF Health
Tampa, FL
04.2012 - 08.2015
- Facilitated patient intake processes, ensuring precise documentation and streamlined scheduling.
- Supported ophthalmologists during examinations and procedures by preparing instruments and maintaining sterile environments.
- Participated in team meetings aimed at improving clinic performance, offering valuable input based on hands-on experience as an Ophthalmologist Assistant.
- Achieved consistent accuracy in test results through diligent adherence to established protocols during exams such as visual acuity testing or tonometry measurements.
- Supported overall clinic goals by cross-training in multiple roles, allowing for seamless coverage during staff absences or high-volume periods.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Documented patient histories to facilitate accurate diagnoses and effective treatment plans by ophthalmologists.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
Billing Manager
Anderson Eyecare
Tampa, FL
03.2010 - 03.2012
- Managed billing operations ensuring accuracy and compliance with industry standards.
- Developed and implemented streamlined billing procedures to enhance efficiency across departments.
- Analyzed billing discrepancies, resolving issues promptly to maintain customer satisfaction.
- Conducted audits of billing records, identifying areas for improvement and implementing corrective actions.
- Implemented policies that improved accounts receivable collections, resulting in reduced outstanding balances and increased cash flow.
- Maintained up-to-date knowledge of industry regulations and compliance requirements, ensuring the department remained compliant at all times.
- Implemented quality control measures for billing, significantly reducing incidence of inaccuracies and customer complaints.
- Developed strategic plans for day-to-day financial operations.
Education
Medical Billing And Coding
At Home Professionals
Tampa, FLNo Degree - Liberal Arts
Hillsborough Community College
Tampa, FLHigh School Diploma -
C Leon King High School
Tampa, FLSkills
Motivation and initiative
Medical terminology
Telephone triage
Customer service
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Organizational skills
Adaptability and flexibility
Electronic health records
Timeline
Certified Ophthalmic Assistant
Us Department of Veteran Affairs
06.2019 - Current
Certified Ophthalmic Assistant/Ophthalmologist Assistant/Office Assistant
Lasik Vision Institute
01.2019 - 06.2019
Certified Ophthalmic Assistant
Prado Vision and Lasik Center
08.2015 - 01.2019
Ophthalmologist Assistant
USF Health
04.2012 - 08.2015
Billing Manager
Anderson Eyecare
03.2010 - 03.2012
Medical Billing And Coding
At Home Professionals
No Degree - Liberal Arts
Hillsborough Community College
High School Diploma -
C Leon King High School